yacht crew questions

What about your current position do you dislike?

With this question, it’s very important to remain professional but be honest. For example, a good answer would be “ I enjoy the yacht and crew however; the role does not challenge me and I am frustrated not stepping up to a bigger role .”

What are the elements that your perfect job would be made up of?

The top four things we would suggest would be; Great Owner, Crew, Terms and Travel.

What gives you the highest level of job satisfaction?

Rather than focusing solely on the personal aspects that you could answer with think about, think about the customer such as “ Happy guests after a trip and getting to be on a beach with friends when time allows ”.

Tell me about your last three jobs.

Rather than going through the ins and outs of each job, choose factors such as how you were managed and personal relationships with people, your career path and personal development within those jobs.

Why did you take each position? Why did you leave each?

Be honest with this question as reference checking will unearth any skeletons. If you needed seatime or wanted to explore the Pacific, tell your interviewer.

If I offered you your ideal job today, what factors would delay you taking that job immediately?

This questions always puts you on the spot and under pressure. Answering can I have 24 hours to think it over, will show methodical thinking. This is not an opportunity to inform the yacht you are waiting on another offer and you will take the higher. Do however tell the interviewer you are speaking with another yacht.

What is the most significant impact you’ve had on your current workplace in the last year?

There are potentially two avenues you can take with this, you can show personality or show a professional contribution. Personality – “ I brought together the departments and boosted morale by ….. organising dinner, hikes, sailing” . Or a professional answer highlight such as “ I amended safety procedures onboard, aligned budgets and developed a new work rota ”.

How have you improved yourself in the last year?

Take this as an opportunity to sell yourself; outline what courses you have taken and why. Explain how you have reflected on your workmanship since leaving your last yacht, e.g. you will be more detailed / assertive / relaxed / mature / disciplined.

What would your previous employers say about you?

As it’s often difficult to review how others perceive you, repeat was has been mentioned during your appraisals and reviews. I hope they would say I am reliable, someone they would rehire, however avoid the clichéd answers.

Tell me a little about your personality.

This is another opportunity to sell yourself. Try and navigate away from clichés and think what really makes you as a person stand out. Remember your answer may come back to haunt you.

If there is anything else you would like to discuss regarding your upcoming interview, please don’t hesitate to get in contact with us.

1. What do you know about the yacht and the position on offer?

A great opening question to determine whether a candidate is serious about the job on offer or has just applied to any vacant position. Of course it’s not always possible for a candidate to know much about a yacht due to confidentiality, but they should have taken time to learn as much as they can and be fully aware of the role they have applied for. This question also offers a good opportunity for you to then explain the position in a little more detail.

2. Can you tell me about your responsibilities in your previous role?

This question can help you evaluate the candidate’s communication skills and give you a more in-depth insight into their background, skills and experience. You can go on to ask them how they would handle certain situations or challenges relevant to the yacht or position you are recruiting for.

3. What skills and experience can you bring to this position?

Have they considered what you are looking for and how they can benefit the yacht and crew? If they are new to the yachting industry, have they considered how their previous skills and experiences could be transferred to yachts? Are they able to think critically about their abilities and experience within the role?

4. Why are you looking for a new position?

Yachting contracts are often short or terminated due to a change in circumstances with the yacht or owner, however reasons such as lack of career development or problems with management or crew can mean they are unhappy in their current role. Does the job you have available offer an alternative to these issues? Will they be happier on your yacht?

5. How would your fellow crew members describe you?

A key question in assessing how they might work with other members of the crew. Be on the lookout for candidates that will compliment your existing team both professionally and socially.

6. Can you tell me a time you had a disagreement on board and how you handled it?

You can tailor this question to be more specific to the position on offer and the answer will give you a sense of their ability to handle conflict and resolve issues. Did they handle the situation well? Did they remain professional? How do they speak about the other individuals involved?

7. Can you describe how you handle quick turnarounds?

A busy yachting season consists of long hours and little downtime. Are you looking for someone who can work quickly and under pressure? Are they able to overcome challenges calmly and rationally? Can they work independently and remain well organised? Think about tailoring this question to the specific role on offer.

8. What’s the most interesting or enjoyable job you have had?

Leaning what the candidate enjoyed most about a previous job can help you understand their interests and motivation, what they are hoping to gain from this new position and what will offer them job satisfaction.

9. Where do you see yourself in five years?

People join the yachting industry for many reasons, for some it is long term career whilst for others it is a short-term experience to travel and earn money. Establishing their future goals can help you asses whether they are suited to the role. For example a candidate who is interested in career development is more likely to offer longevity if there is opportunity for further training and a chance to step up to a more senior role in time.

10. What’s one fact we should know about you that is not on your CV?

A great open-ended question which can lead to conversations about a candidate’s background, their hobbies or interests, and can give you a sense of who they are as a person and how they might fit in with the rest of the crew.

The team at wilsonhalligan Recruitment are always on had to help with your recruitment needs. If you would like any advice or guidance on sourcing suitable candidates, the interview process or reference checking please do not hesitate to get in touch.

For more examples of Interview Questions read: Top 10 Interview Questions for Yacht Crew & How to Answer Them

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Comment by: Mellisa Altenburger - 12 Jan 2022, 18:35 (3 years ago)

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Yacht Crew Agency / Yachting Interview Questions and Preparation Tips

Yachting Interview Questions and Preparation Tips

February 13, 2023

As a yacht enthusiast, landing a job in the yachting industry can be a dream come true. However, the hiring process can be quite competitive, and it’s important to come prepared to impress the hiring manager. To help you prepare, we’ve compiled a list of common yachting interview questions and tips on how to answer them effectively.

Common Yachting Interview Questions

What inspired you to pursue a career in yachting?

Your answer should highlight your passion for the industry and what makes yachting an attractive career choice for you. Mention any experiences or achievements that have fueled your interest in the field.

Can you tell us about your experience working on a yacht?

If you have previous experience working on a yacht, highlight your responsibilities, the size of the yacht, and any relevant certifications you have obtained. If you don’t have any prior experience, mention any relevant courses or training programs you have completed and how you plan to apply that knowledge on the job.

How do you handle challenging situations on a yacht?

Emphasize your ability to remain calm and composed under pressure, and highlight any relevant examples of how you have handled difficult situations in the past. Be sure to emphasize your problem-solving skills and ability to think on your feet.

Can you tell us about your experience working with a diverse group of people?

This question is aimed at gauging your ability to work effectively with a team, regardless of cultural background or personality. Highlight any relevant experience you have working with diverse groups and how you approach conflicts and challenges in a team setting.

Preparation Tips for Yachting Interviews

Research the Company: Familiarize yourself with the company you’re interviewing with and the yacht they operate. Be sure to review the company’s mission and values, as well as any recent news or projects they have undertaken.
Brush Up on Industry Knowledge: Keep up-to-date with the latest trends and developments in the yachting industry. This will show the hiring manager that you are committed to your career and have a deep understanding of the industry.
Prepare for Behavioral Questions: Behavioral questions are designed to gauge your ability to handle situations you may encounter on the job. Be sure to have examples ready for common behavioral questions, such as “Tell us about a time when you had to handle a difficult situation.”
Dress Professionally: First impressions are important, and the way you dress for the interview can speak volumes about your professionalism and dedication to the industry. Be sure to dress in business attire, even if the dress code on the yacht is more relaxed.
Show Enthusiasm: Be energetic and enthusiastic about the opportunity to work in the yachting industry. This will demonstrate your passion for the job and give the hiring manager confidence in your ability to succeed in the role.

By following these preparation tips and being well-prepared to answer common yachting interview questions, you’ll be on your way to landing your dream job in the yachting industry.

The yachting industry is a competitive and exciting field, and landing a job in this industry requires both passion and preparation. By researching the company, brushing up on industry knowledge, preparing for behavioral questions, dressing professionally, and showing enthusiasm, you’ll be well on your way to impressing the hiring manager and landing the job of your dreams.

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25 Yacht Captain Interview Questions and Answers

Learn what skills and qualities interviewers are looking for from a yacht captain, what questions you can expect, and how you should go about answering them.

A yacht captain is responsible for the safe and efficient operation of a vessel, its crew, and its passengers. Captains must have a working knowledge of both the vessel and the local waters in which they are sailing. They must also be able to handle emergencies and navigate through dangerous waters.

If you’re looking to become a yacht captain, you’ll need to be able to answer a range of questions during your job interview. In this guide, we’ll provide you with a list of questions and answers that you can use to help you prepare for your interview.

Are you comfortable working with a team of people on a regular basis?
What are some of the most important skills a yacht captain can have?
How would you handle a situation where a crew member was not following company policies or procedures?
What is your experience with marine navigation systems and other technologies used on yachts?
Provide an example of a time when you had to deal with a mechanical issue on board a yacht and resolve it successfully.
If hired, what would be your primary areas of focus as a yacht captain?
What would you do if you saw a storm approaching while you were out on the water?
How well do you communicate verbally and in writing?
Do you have a valid license to operate a yacht?
When is it appropriate to call for emergency assistance?
We want to maintain a positive company culture. How would you encourage teamwork among the crew?
Describe your experience with first aid and other emergency procedures.
What makes you stand out from other yacht captains?
Which types of boats have you worked on in the past?
What do you think is the most important attribute for a successful yacht captain?
How often do you perform routine maintenance on the yacht?
There is a conflict between two crew members. How do you handle it?
Describe a situation where you had to make a difficult decision while on board a yacht.
How do you stay up-to-date with the latest safety regulations and procedures?
What strategies have you used in the past to motivate crew members?
Do you have experience dealing with customs, immigration, and other port authorities?
What is your approach to customer service?
Suppose a passenger asks for something that is outside of your job scope. How would you handle it?
Are you familiar with the maritime laws applicable to yachts?
Describe a time when you successfully managed a challenging situation out at sea.

1. Are you comfortable working with a team of people on a regular basis?

Working as a yacht captain often requires you to work with other crew members. Employers ask this question to make sure you’re comfortable working in a team environment and that you can communicate effectively with your coworkers. In your answer, explain how you enjoy collaborating with others and what makes teamwork so enjoyable for you.

Example: “Absolutely. I have extensive experience working with teams on yachts and understand the importance of collaboration to ensure a successful voyage. I am an excellent communicator and enjoy leading by example, setting high standards for myself and others. I take pride in my ability to motivate and inspire those around me while still maintaining a positive attitude. In addition, I’m comfortable delegating tasks and managing multiple people at once. I believe that it is important to create an atmosphere of trust and respect among team members so that everyone can work together effectively.”

2. What are some of the most important skills a yacht captain can have?

This question can help the interviewer determine if you have the skills and experience necessary to be successful in this role. When answering, it can be helpful to mention a few of your strongest skills and how they relate to yacht captain duties.

Example: “The most important skills a yacht captain can have are strong leadership and communication abilities. As the leader of the crew, it is essential to be able to effectively communicate instructions and expectations while also motivating and inspiring your team. It is also important to be organized and detail-oriented in order to ensure all safety protocols are followed and that the vessel is properly maintained.

In addition, having an understanding of navigation and marine operations is critical for any yacht captain. This includes knowledge of weather patterns, tides, currents, and other environmental factors that could affect the journey. Finally, having experience with different types of vessels and engines will help you troubleshoot any issues that may arise during the voyage.”

3. How would you handle a situation where a crew member was not following company policies or procedures?

Interviewers ask this question to see how you handle conflict and discipline. In your answer, explain what steps you would take to resolve the situation and ensure that it does not happen again.

Example: “If a crew member was not following company policies or procedures, my first step would be to have an open and honest conversation with them. I believe in creating a positive work environment where everyone feels comfortable expressing their opinions and concerns. During this conversation, I would explain the importance of following company policies and procedures, as well as how it affects the team as a whole.

I would also make sure that the crew member understands what is expected of them and provide any additional resources they may need to help them meet those expectations. Finally, if necessary, I would take disciplinary action such as verbal warnings or suspension depending on the severity of the situation. My goal is always to ensure that all crew members are held accountable for their actions while still being treated fairly and respectfully.”

4. What is your experience with marine navigation systems and other technologies used on yachts?

The interviewer may ask you this question to learn about your experience with the technology used on yachts. Use your answer to highlight your knowledge of marine navigation systems and other technologies, such as radar, GPS and sonar.

Example: “I have extensive experience with marine navigation systems and other technologies used on yachts. I am well-versed in the use of GPS, radar, AIS, autopilot, and chartplotters. I also understand how to operate and maintain all types of communication equipment such as VHF radios, satellite phones, and SSB radios. In addition, I am familiar with the operation of various safety systems including EPIRBs, life rafts, fire extinguishers, and flares.

Moreover, I have a strong understanding of the latest trends in yacht technology and can quickly adapt to new systems or upgrades. I am comfortable troubleshooting problems when they arise and take pride in keeping my vessels up to date with the most current software and hardware. Finally, I always strive to stay ahead of the curve by attending seminars and workshops related to marine navigation and technology.”

5. Provide an example of a time when you had to deal with a mechanical issue on board a yacht and resolve it successfully.

The interviewer may ask you this question to learn more about your mechanical skills and how you use them on board a yacht. Use examples from your experience as a captain that show your ability to troubleshoot problems, communicate with the crew and resolve issues quickly.

Example: “I have extensive experience as a Yacht Captain, and I am confident that I can handle any mechanical issue on board. For example, last summer I was captaining a yacht when the engine began to malfunction. After assessing the situation, I determined that it was an electrical problem caused by a faulty wiring connection.

I quickly identified the source of the issue and worked with my crew to resolve it. We replaced the faulty wiring connection and tested the engine to ensure that everything was working properly. The repair was successful and we were able to continue our voyage without any further issues. This experience demonstrated my ability to identify and solve complex mechanical problems in a timely manner.”

6. If hired, what would be your primary areas of focus as a yacht captain?

This question allows you to highlight your strengths and skills as a yacht captain. It also gives the interviewer insight into what you consider important in this role. When answering, think about which aspects of being a yacht captain are most interesting or challenging for you. Consider mentioning some specific goals that you would like to achieve if hired.

Example: “If hired as a Yacht Captain, my primary areas of focus would be to ensure the safety and security of all passengers and crew on board. I have extensive experience in navigating vessels through various waters and weather conditions, so I am confident that I can handle any situation that may arise.

I also understand the importance of providing excellent customer service, and I strive to make sure each passenger has an enjoyable and memorable experience aboard the yacht. I will work closely with the crew to provide top-notch hospitality services and ensure that all guests are comfortable and taken care of throughout their journey.

In addition, I will take responsibility for maintaining the vessel’s condition and ensuring it is always running efficiently and safely. This includes performing regular maintenance checks, monitoring fuel levels, and managing inventory. Finally, I will stay up to date on all applicable laws and regulations related to yachting, to ensure we remain compliant at all times.”

7. What would you do if you saw a storm approaching while you were out on the water?

This question can help an interviewer determine how you handle stressful situations. In your answer, explain what steps you would take to ensure the safety of everyone on board and minimize damage to the yacht.

Example: “If I saw a storm approaching while out on the water, my first priority would be to ensure the safety of everyone onboard. I would immediately assess the situation and determine the best course of action based on the severity of the storm, the size of the vessel, and the capabilities of the crew. If necessary, I would take steps to secure any loose items that could become dangerous in high winds or heavy seas.

I would also communicate with other vessels in the area to coordinate our movements and make sure we are all taking the same precautions. Depending on the circumstances, I may choose to head for shore or seek shelter in a nearby harbor. Finally, I would monitor the weather closely and adjust our route accordingly to avoid the worst of the storm.”

8. How well do you communicate verbally and in writing?

The interviewer may ask this question to assess your communication skills. They want to know how well you can explain things verbally and in writing, as well as how much you enjoy communicating with others. Use examples from past experiences where you had to communicate clearly and effectively.

Example: “I have excellent verbal and written communication skills. I am confident in my ability to effectively communicate with a wide variety of people, both on board the yacht and off. On board, I ensure that all crew members are aware of their responsibilities and expectations. I also make sure they understand any changes or updates to our itinerary.

Off the boat, I stay in constant contact with clients and colleagues. I provide detailed reports about the progress of the voyage, as well as any issues we may encounter along the way. My written communication is clear and concise, so everyone can easily understand what I’m saying.”

9. Do you have a valid license to operate a yacht?

Employers may ask this question to make sure you have the proper credentials for operating a yacht. They want to know that you can legally operate their vessel and keep it safe at all times. In your answer, let them know what type of license you have and when it expires. If you don’t have a license, explain why not.

Example: “Yes, I do have a valid license to operate a yacht. I am certified by the United States Coast Guard and have been working as a Yacht Captain for over 10 years now. During my time in this role, I have gained extensive experience navigating vessels of all sizes in both inland and coastal waters. I also have knowledge of safety regulations, navigation laws, and marine equipment maintenance.

I take pride in ensuring that every vessel I captain is operated safely and efficiently. I always adhere to the highest standards of professionalism and strive to provide an enjoyable experience for passengers. My attention to detail and commitment to customer service has earned me a reputation as a reliable and knowledgeable Yacht Captain.”

10. When is it appropriate to call for emergency assistance?

This question can help the interviewer determine how you handle stressful situations and whether you have experience with calling for emergency assistance. Use your answer to highlight your ability to make quick decisions under pressure, communicate clearly and remain calm in challenging situations.

Example: “When it comes to emergency assistance, I believe that the safety of the passengers and crew should always be the top priority. As a Yacht Captain, I understand when it is appropriate to call for help in an emergency situation.

If there is any indication of danger or distress such as a medical emergency, mechanical failure, or hazardous weather conditions, then I would immediately contact the Coast Guard or other local authorities for assistance. In addition, if I have reason to suspect that someone on board may be engaging in illegal activities, I will also contact the proper authorities.

I am familiar with all of the protocols for calling for help in an emergency situation and I take my responsibility to ensure the safety of everyone onboard very seriously.”

11. We want to maintain a positive company culture. How would you encourage teamwork among the crew?

The interviewer may ask this question to learn more about your leadership style and how you would interact with the crew. Your answer should include a specific example of how you encouraged teamwork in the past, along with an explanation of what made that situation successful.

Example: “I understand the importance of a positive company culture and how it can help create an enjoyable work environment. As a Yacht Captain, I would encourage teamwork among the crew by setting clear expectations for each individual role on board. This will ensure that everyone is aware of their responsibilities and what is expected of them.

Additionally, I believe in fostering open communication between the crew members. By creating an atmosphere where everyone feels comfortable to share ideas and ask questions, we can foster collaboration and cooperation. Finally, I think it’s important to recognize and reward team efforts when they are successful. This will motivate the crew to continue working together towards common goals.”

12. Describe your experience with first aid and other emergency procedures.

The interviewer may ask this question to learn more about your experience with first aid and other emergency procedures. This can help them determine if you have the skills necessary to keep their crew safe while on board a yacht. In your answer, try to describe any specific training or certifications you have in first aid and safety procedures.

Example: “I have extensive experience with first aid and emergency procedures. I am a certified Emergency Medical Technician (EMT) and have been trained in CPR, AED use, and basic life support. In addition to my EMT certification, I also hold a US Coast Guard Captain’s license which requires me to be knowledgeable about safety protocols and emergency preparedness.

Throughout my career as a Yacht Captain, I have had the opportunity to put my training into practice on multiple occasions. Whether it was responding to medical emergencies or dealing with mechanical issues, I have always been able to remain calm under pressure and take the necessary steps to ensure everyone’s safety. I am confident that my knowledge and experience will make me an asset to your team.”

13. What makes you stand out from other yacht captains?

Employers ask this question to learn more about your unique skills and abilities. They want to know what makes you a valuable candidate for their company. When answering this question, think of two or three things that make you stand out from other yacht captains. These can be specific experiences, certifications or personal traits.

Example: “I believe my experience and qualifications make me stand out from other yacht captains. I have over 10 years of experience in the industry, including 5 years as a Yacht Captain. During this time, I have developed an extensive knowledge of maritime regulations, navigation systems, and safety protocols. I am also certified by the United States Coast Guard for both recreational and commercial vessels.

In addition to my technical skills, I bring strong leadership qualities to the table. I am able to effectively manage crew members, delegate tasks, and ensure that all safety procedures are followed. My communication skills are excellent, allowing me to easily interact with clients and guests. Finally, I take great pride in providing exceptional customer service, ensuring that each client has a safe and enjoyable experience on board.”

14. Which types of boats have you worked on in the past?

This question can help the interviewer determine if you have experience working on a yacht. They may also want to know what types of boats you’ve worked on and how much experience you have with each type. Use your answer to highlight any previous experience working on yachts, but also include information about other types of boats that you’re familiar with.

Example: “I have extensive experience working on a variety of boats, ranging from smaller pleasure craft to large luxury yachts. I have been a Yacht Captain for the past five years and have operated vessels up to 200 feet in length. During this time, I have gained experience with both sailboats and motorboats, as well as various types of propulsion systems.

In addition to my experience operating larger vessels, I am also familiar with small-scale operations such as dinghies and jet skis. I understand the importance of safety when it comes to these types of vessels, and I make sure that all passengers are properly briefed before embarking on any journey.”

15. What do you think is the most important attribute for a successful yacht captain?

This question is your opportunity to show the interviewer that you have what it takes to be a successful yacht captain. You can answer this question by describing an important attribute and how you use it in your daily work.

Example: “I believe the most important attribute for a successful yacht captain is strong leadership. A good leader will be able to effectively manage their crew, delegate tasks, and ensure that all safety protocols are followed. They must also have excellent communication skills in order to clearly communicate orders and expectations to their team. Finally, they should have an extensive knowledge of maritime laws and regulations, as well as experience navigating different types of waters.

In addition to these qualities, I also think it’s important for a yacht captain to be organized and detail-oriented. This ensures that all necessary paperwork is completed correctly and on time, and that any potential issues are addressed quickly and efficiently. Finally, having a positive attitude and being able to stay calm under pressure can go a long way towards ensuring a successful voyage.”

16. How often do you perform routine maintenance on the yacht?

The interviewer may ask this question to learn more about your experience with maintenance and repairs. Use examples from past experiences to show the interviewer that you can perform routine maintenance on a yacht.

Example: “As a Yacht Captain, I understand the importance of routine maintenance and take it very seriously. I always make sure to inspect all areas of the yacht on a regular basis and perform any necessary maintenance tasks as soon as possible. This includes checking for wear and tear on the hull and deck, inspecting the engine and other machinery, and ensuring that all safety equipment is in good working order. In addition, I also check the fuel levels and ensure that all navigation systems are functioning properly. Finally, I conduct a thorough inspection of the interior and exterior of the vessel at least once every two weeks. By doing so, I can guarantee that the yacht is running safely and efficiently.”

17. There is a conflict between two crew members. How do you handle it?

This question can help an interviewer determine how you handle interpersonal conflicts. It also shows them your conflict resolution skills and ability to work with others. In your answer, try to show that you are a team player who is willing to compromise in order to resolve the conflict.

Example: “When it comes to resolving conflicts between crew members, I believe in taking a proactive approach. First, I would try to understand the root of the conflict by speaking with both parties individually and getting their perspectives on the situation. This allows me to get an unbiased view of what is going on and identify any underlying issues that may be causing the conflict.

Once I have identified the cause of the conflict, I will work with the crew members to come up with a resolution. This could involve mediating a conversation between them or providing guidance on how they can better communicate with each other. My goal is always to ensure that all crew members feel respected and heard throughout the process.

I also strive to create a positive working environment for my crew so that conflicts are less likely to arise in the future. This includes setting clear expectations from the start and making sure everyone understands their roles and responsibilities. By creating an atmosphere of respect and understanding, I can help prevent similar conflicts from occurring again.”

18. Describe a situation where you had to make a difficult decision while on board a yacht.

This question can help interviewers understand how you make decisions and the thought process behind them. Use this opportunity to showcase your problem-solving skills, leadership qualities and ability to think critically under pressure.

Example: “I recently had to make a difficult decision while on board a yacht. We were in the middle of a long voyage and encountered an unexpected storm. The weather was deteriorating quickly, and I had to decide whether to continue sailing or turn back for safety. After assessing the situation, I decided that it would be best to turn around and head back to port.

The crew was initially hesitant about my decision, but after explaining the risks associated with continuing our journey, they understood why it was necessary to turn back. I made sure to keep everyone informed throughout the process and provided them with clear instructions on how to proceed. In the end, we all arrived safely at port and avoided any potential danger. This experience taught me the importance of making quick decisions when faced with challenging situations.”

19. How do you stay up-to-date with the latest safety regulations and procedures?

The interviewer may ask this question to see if you are committed to staying up-to-date with the latest industry regulations and procedures. Your answer should show that you have a passion for learning new things, especially when it comes to safety.

Example: “Staying up-to-date with the latest safety regulations and procedures is a top priority for me as a Yacht Captain. I make sure to stay informed on all of the current laws, rules, and regulations that apply to yachting in my area. I regularly attend seminars and workshops hosted by local yacht clubs or organizations to learn about any new developments or changes in the industry.

I also subscribe to several newsletters and magazines related to maritime safety so I can stay abreast of the latest news and trends. Finally, I am an active member of various online forums and discussion boards where experienced captains share their knowledge and experiences. This allows me to gain insight into best practices and keep up with the most recent updates in the field.”

20. What strategies have you used in the past to motivate crew members?

Motivation is an important skill for yacht captains to have. Employers ask this question to learn more about your leadership skills and how you can motivate others on the job. In your answer, explain a few strategies that you’ve used in the past to help crew members stay motivated while working.

Example: “I believe that the most effective way to motivate crew members is through positive reinforcement. I have found that when people are praised for their hard work, they become more motivated and willing to go above and beyond what is expected of them.

In my previous positions as a Yacht Captain, I have implemented various strategies to ensure that each crew member was recognized for their efforts. For example, I would hold weekly meetings where I would recognize individual crew members who had gone above and beyond in their duties or achieved something noteworthy. This not only helped to boost morale but also encouraged others to strive for excellence.

Additionally, I have used incentives such as bonuses or extra time off to reward those who exceeded expectations. These rewards were based on performance and provided an additional incentive for crew members to stay motivated and continue working hard.”

21. Do you have experience dealing with customs, immigration, and other port authorities?

The interviewer may ask you this question to determine how comfortable you are with the bureaucratic processes involved in international travel. Use your answer to highlight your ability to navigate these systems and complete necessary paperwork on time.

Example: “Yes, I have extensive experience dealing with customs, immigration, and other port authorities. During my previous positions as a Yacht Captain, I had the opportunity to work in various ports around the world. This has given me the chance to build relationships with local port officials and understand their procedures for entering and exiting different countries.

I am also familiar with all relevant regulations regarding international travel, such as visas, permits, taxes, and fees. As part of my duties, I was responsible for ensuring that all paperwork was completed correctly and submitted on time. I take pride in being able to handle these tasks efficiently and effectively.”

22. What is your approach to customer service?

Customer service is an important part of being a yacht captain. You need to be able to communicate with customers and ensure they have a positive experience on the boat. Employers ask this question to make sure you understand how important customer service is in your role. In your answer, explain that you value treating customers well. Explain that you would always try to resolve any issues or concerns they had as quickly as possible.

Example: “My approach to customer service is centered around providing an exceptional experience for my guests. I strive to create a safe and enjoyable atmosphere on board the yacht, while also ensuring that all of their needs are met. My goal is to make sure that each guest feels comfortable and secure during their stay.

I have extensive knowledge of maritime safety regulations and procedures, which allows me to provide a safe environment for our passengers. I also take pride in creating a memorable experience by being attentive to the individual needs of each passenger. This includes making sure they have access to amenities such as food, drinks, entertainment, and activities.

Additionally, I am always willing to go above and beyond to ensure that my guests’ expectations are exceeded. Whether it be arranging special excursions or suggesting unique experiences, I will do whatever it takes to make sure that everyone has a great time. Finally, I understand the importance of communication and will always keep my guests informed about any changes or updates throughout their journey.”

23. Suppose a passenger asks for something that is outside of your job scope. How would you handle it?

This question can help the interviewer determine how you handle difficult situations and whether you are able to remain calm in challenging circumstances. In your answer, try to demonstrate that you have good conflict resolution skills and a willingness to help others.

Example: “If a passenger asks me for something that is outside of my job scope, I would first take the time to understand their request and why it is important to them. Then, I would explain what my role as Yacht Captain entails and how I can help them within those parameters. If they still need assistance beyond what I am able to provide, I would be happy to refer them to someone who could better assist them with their needs. My goal is always to ensure that passengers have an enjoyable experience on board, so if there is anything else I can do to make sure that happens, I’m more than willing to try.”

24. Are you familiar with the maritime laws applicable to yachts?

The interviewer may ask this question to assess your knowledge of maritime laws and regulations. This is because yacht captains are responsible for ensuring their crew members follow all applicable rules, which can include safety procedures and environmental regulations. In your answer, try to show that you understand the importance of following these laws and how they affect a yacht’s operations.

Example: “Yes, I am very familiar with the maritime laws applicable to yachts. As a Yacht Captain for the past five years, I have kept up-to-date on all regulations and safety protocols related to operating vessels in both domestic and international waters. I understand the importance of following these laws and take pride in ensuring that my crew and passengers are safe at all times.

I also stay informed about the latest technological advances in navigation systems, communication equipment, and other onboard technologies. This knowledge helps me ensure that our yacht is running safely and efficiently while out at sea. Finally, I am well versed in emergency procedures, including distress signals, evacuation plans, and first aid measures. My experience has taught me how to handle any situation that may arise while we’re out on the water.”

25. Describe a time when you successfully managed a challenging situation out at sea.

This question can help the interviewer determine how you handle stressful situations and whether you have experience working in a high-pressure environment. Use your answer to highlight your problem-solving skills, ability to work under pressure and leadership qualities.

Example: “I was once out at sea on a yacht with a group of passengers who wanted to explore some remote islands. The weather had been unpredictable and the seas were choppy, making navigation difficult. I had to ensure that we stayed safe while still providing an enjoyable experience for our guests.

To manage this situation, I took extra precautions when navigating around the islands. I made sure to stay in deeper waters away from any shallow areas and used my navigational skills to plot a course that avoided any potential hazards. I also kept a close eye on the weather conditions and adjusted our route accordingly. Finally, I communicated regularly with the passengers to keep them informed about our progress and reassured them that their safety was my top priority.

Thanks to my careful planning and communication, we were able to reach our destination safely and without incident. Everyone onboard was very pleased with the outcome and it was a great example of how effective leadership can help navigate challenging situations.”

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30 Yacht Stewardess Interview Questions and Answers

Common Yacht Stewardess interview questions, how to answer them, and example answers from a certified career coach.

Stepping into the world of luxury yachting as a stewardess is no easy task. From maintaining meticulous standards to providing exceptional guest service while living in close quarters, this role demands unparalleled professionalism and dedication. Employers are looking for individuals who can demonstrate these qualities and more, during an interview.

In this article, we delve into some typical yacht stewardess interview questions, providing you with insights on how best to answer them. Whether you’re new to the industry or seeking advancement in your career, our guide will help prepare you for that all-important interview and bring you one step closer to securing your dream job on the high seas.

1. Can you describe your previous experience in the yacht industry?

Experience, as they say, is often the best teacher. Hiring managers for a Yacht Stewardess position want to confirm you have a solid background in the yacht industry, or at least relevant experience that would translate well. The unique challenges and demands of life at sea, coupled with the high standards of service expected on luxury yachts, require a specific skill set and adaptability. Your previous experiences can provide a snapshot of your capabilities and temperament for this unique job.

Example: “I have spent the last three years working on a private luxury yacht, providing high-level service to discerning clients. My responsibilities included maintaining cleanliness, preparing meals and organizing onboard activities.

I was also responsible for managing inventory and ensuring that all guest needs were met promptly. This experience allowed me to develop strong problem-solving skills and an eye for detail.

In addition to this, I’ve completed training courses in silver service and wine knowledge, enhancing my ability to provide exceptional service.”

2. How would you handle a situation where a guest is unsatisfied with your service?

Working on a yacht means providing top-tier service in a confined space, where you’re always on display and there’s nowhere to hide. Given the high expectations and close quarters, there’s a high likelihood of having to deal with dissatisfaction at some point. The question tests your ability to handle criticism, maintain professionalism, and swiftly address issues, all of which are key to delivering excellent customer service and ensuring a harmonious onboard atmosphere.

Example: “In the event of a guest being unsatisfied, I would first ensure to listen attentively to their concerns. Understanding their perspective is crucial in resolving any issue effectively.

After understanding the problem, I’d apologize sincerely for any inconvenience caused and reassure them that we will do our utmost to rectify the situation promptly.

Then, depending on the nature of the complaint, I would take immediate action. This could involve replacing an item, offering a complimentary service or simply providing more attention to detail.

Finally, I would follow-up with the guest to confirm they are now satisfied. This not only shows commitment to resolving their issue but also helps build trust and rapport, which is essential in this line of work.”

3. What are the key elements of maintaining a high standard of cleanliness on a yacht?

The question is posed to measure your understanding of maintaining impeccable cleanliness and order on a yacht. As a stewardess, you’re expected to have a keen eye for detail, and the ability to uphold the highest standards of hygiene and presentation. This is essential in creating an enjoyable and safe environment for guests and crew members alike.

Example: “Maintaining a high standard of cleanliness on a yacht involves regular and thorough cleaning routines. This includes daily tasks such as sweeping, mopping, dusting, and sanitizing surfaces in all areas of the yacht.

Equally important is deep-cleaning at regular intervals to address hard-to-reach areas and prevent build-up of dirt or grime. Using appropriate cleaning products for different materials onboard also ensures longevity and preserves aesthetic appeal.

Moreover, managing waste effectively by separating recyclables, compostables, and disposables is crucial.

Lastly, maintaining personal hygiene among crew members helps avoid cross-contamination. Regular handwashing, use of gloves when necessary, and keeping personal spaces tidy are key practices.

These elements combined ensure a pristine environment conducive to luxury yachting experiences.”

4. How familiar are you with safety procedures on a yacht?

Let’s set sail into the heart of the matter! Safety is paramount in all seafaring roles, including that of a yacht stewardess. When you’re out on the open water, emergencies can’t be handled by a quick call to 911. Interviewers want to ensure you’re already familiar with critical safety procedures, or at the very least, capable of learning them quickly. They want to trust that you can keep your head in a crisis and contribute to the safety and wellbeing of all onboard.

Example: “I am well-versed in yacht safety procedures. This includes knowledge of fire safety protocols, understanding the use of life-saving equipment such as life jackets and rafts, and knowing how to respond to various emergency situations like man overboard or severe weather conditions.

Moreover, I’m familiar with routine safety checks that ensure all equipment is functioning properly. I also understand the importance of regular crew drills to keep everyone sharp on their roles during an emergency.

In terms of health safety, I have basic first aid training and know how to maintain hygiene standards onboard to prevent outbreaks of illnesses.

Overall, my focus is always on creating a safe environment for both guests and crew members.”

5. How would you handle a medical emergency on board?

When you’re out at sea, the stakes are higher and help can be farther away. As a yacht stewardess, you’re not just serving meals and making beds—you’re part of a team that’s responsible for the safety and well-being of everyone on board. Therefore, it’s critical that you can think on your feet and handle high-pressure situations, including medical emergencies. This question helps hiring managers understand your ability to respond effectively and efficiently in a crisis.

Example: “In case of a medical emergency on board, I would first ensure the safety and stability of the patient. This could involve administering first aid or CPR if necessary.

Next, I’d communicate with the captain to inform them about the situation. It’s crucial that they’re aware so they can make decisions regarding adjusting course for medical assistance or contacting coast guard services.

Simultaneously, I’d contact professional medical help via our onboard communication systems. They can provide immediate advice while we arrange for further medical support.

Finally, I will document the incident thoroughly for future reference and insurance purposes. The key is staying calm, acting swiftly, and ensuring clear communication throughout.”

6. What is your approach to dealing with difficult guests or crew members?

Maintaining harmony on a yacht is paramount. As a stewardess, you are not only providing service but also ensuring a positive, enjoyable atmosphere for guests and crew members alike. Dealing with difficult individuals can disrupt this harmony, so a potential employer wants to know how you’d navigate such situations. Your response can indicate your conflict resolution skills, emotional intelligence, and overall suitability for the demanding environment of a yacht.

Example: “In handling difficult guests or crew members, my approach is to remain calm and professional. I believe that understanding their concerns and showing empathy can help defuse tension.

If a guest is unhappy, I would listen attentively to their grievances, validate their feelings, and assure them that we value their comfort and satisfaction above all else. Then I’d work towards finding an immediate solution.

For challenging crew members, open communication is key. If there’s conflict, I’d encourage a private conversation to understand their perspective and find common ground. It’s crucial to maintain harmony onboard for everyone’s wellbeing.

Overall, patience, diplomacy, and excellent interpersonal skills are essential in these situations.”

7. Can you describe a time when you had to handle a stressful situation on board?

Life on a yacht can sometimes be unpredictable, with high-profile guests, potentially rough seas, and high-stakes events. It’s imperative for a stewardess to be able to manage stress effectively and provide exceptional service no matter the situation. Interviewers ask this question to assess your problem-solving skills, your ability to stay calm under pressure, and your commitment to maintaining a high standard of service even in challenging circumstances.

Example: “During a charter, we faced severe weather conditions that caused panic among the guests. I quickly implemented our safety protocol, ensuring all guests had life jackets and were moved to safe areas of the yacht.

In the meantime, I maintained open communication with the captain about the situation. My calm demeanor helped reassure the guests, easing their anxiety.

Despite the stress, I was able to efficiently manage the situation by prioritizing safety and providing clear instructions. This experience taught me the importance of preparedness and effective communication in high-pressure situations.”

8. How do you ensure that you provide a high level of discretion and privacy for guests?

Working as a yacht stewardess means you’ll be in close proximity to high-profile guests, often in their most private moments. It’s essential that you demonstrate an understanding and respect for the boundaries and discretion necessary in this role. The interviewer wants to know that you’re trustworthy and can offer the utmost confidentiality, maintaining the reputation and integrity of the yacht’s service.

Example: “Maintaining discretion and privacy is paramount in the role of a Yacht Stewardess. I ensure this by adhering strictly to confidentiality protocols, not discussing guest information outside my professional duties.

I also practice active listening to understand guests’ requirements for privacy and act accordingly. For instance, if a guest prefers minimal interaction, I respect that by providing service in an unobtrusive manner.

Moreover, I keep personal spaces tidy and undisturbed unless requested otherwise. Any documents or items found during cleaning are treated with utmost confidentiality.

In essence, I believe in treating every guest’s privacy as I would want mine to be respected.”

9. What is your experience with preparing and serving meals on a yacht?

As a yacht stewardess, your role extends beyond just providing excellent service to guests. It also involves understanding the intricacies of preparing and serving meals in a unique environment, such as a yacht. Interviewers want to know if you have the necessary experience and skills to manage these tasks smoothly, ensuring the comfort and satisfaction of guests on board.

Example: “I have extensive experience in preparing and serving meals on a yacht. My culinary skills are diverse, ranging from creating simple yet elegant dishes to crafting multi-course gourmet meals.

Understanding the importance of presentation, I ensure that each dish is visually appealing. I also consider dietary preferences and restrictions when planning menus.

In terms of service, I’m adept at setting up formal dining settings as well as more casual arrangements. I maintain high standards of cleanliness and organization in the kitchen and dining areas.

My goal is always to provide an exceptional dining experience for guests, exceeding their expectations with every meal.”

10. How do you ensure that all areas of the yacht are clean and well-maintained?

Ensuring the yacht is in pristine condition is a pivotal part of a stewardess’s job. They want to know your attention to detail, your ability to multitask, and your dedication to maintaining the high standards expected on a luxury yacht. Your answer can reveal your understanding of the role and your commitment to providing an exceptional experience for the yacht’s guests.

Example: “To ensure all areas of the yacht are clean and well-maintained, I believe in implementing a systematic approach. This involves creating a detailed checklist that covers every area of the yacht, from cabins to engine room. Regular inspections and immediate action on any issues found is crucial.

In terms of cleanliness, using high-quality cleaning products and equipment is essential. Moreover, understanding the unique requirements for different materials used onboard helps prevent damage while ensuring thorough cleaning.

For maintenance, it’s important to have a solid understanding of the yacht’s systems and components. Regular preventative measures can help avoid major issues down the line.

Teamwork also plays a key role as everyone must understand their responsibilities and work together to maintain the yacht’s pristine condition.”

11. How would you handle a situation where a guest has specific dietary requirements?

As a Yacht Stewardess, you wear many hats and one of them is to ensure the comfort and satisfaction of guests onboard. This includes understanding and catering to their unique dietary needs and preferences. The question aims to assess your problem-solving skills, your ability to accommodate diverse needs, and your commitment to providing excellent customer service, even in challenging situations.

Example: “Understanding and accommodating a guest’s dietary requirements is crucial in providing excellent service. I would first ensure to gather this information during the pre-boarding process.

Once I know their needs, I’d liaise with the chef to plan meals that not only meet these requirements but also offer an enjoyable dining experience. In cases where we need specific ingredients, I’d source them ahead of time.

If any changes occur during the trip, I’d communicate promptly with the relevant team members to adjust accordingly. It’s all about proactive planning, clear communication, and flexibility to ensure our guests have a seamless and pleasant stay on board.”

12. Can you describe your experience with managing inventory on a yacht?

The heart of this question lies in understanding your organizational skills, attention to detail, and ability to manage resources efficiently. As a yacht stewardess, your responsibilities include maintaining the yacht’s interior supplies and ensuring everything is well-stocked and organized. This can include anything from food and drink to linens and toiletries. A potential employer wants to know if you can handle this task effectively, as it’s a key part of ensuring a smooth and comfortable experience for guests on board.

Example: “In managing yacht inventory, precision and organization are key. I have experience in maintaining a detailed record of all onboard supplies, from food and beverages to cleaning products and guest amenities.

I regularly conduct audits to ensure we’re well-stocked, taking into account the preferences of both guests and crew. This involves liaising with suppliers, negotiating prices, and coordinating deliveries at various ports.

Moreover, understanding the storage constraints on a yacht is crucial. I’ve developed efficient systems for storing items to maximize space without compromising accessibility.

Overall, my approach combines meticulous attention to detail with proactive planning to ensure smooth operations.”

13. How do you ensure that you are always available to assist guests without being intrusive?

As a yacht stewardess, your primary role is to ensure guests have a fabulous time while maintaining their privacy and personal space. Hence, the interviewer wants to know your tact in managing this delicate balance. They are interested in your ability to provide top-notch service while being discreet, respectful, and understanding of the guests’ needs for privacy. It’s about showing your skills in hospitality, attentiveness, and sensitivity to social cues.

Example: “Understanding the balance between availability and privacy is crucial in a yacht stewardess role. I ensure this by maintaining a keen sense of observation to pick up on guests’ cues, such as body language or tone of voice, which can indicate their need for assistance or desire for solitude.

I also maintain regular but discreet check-ins, ensuring that everything is satisfactory without being overly present. A simple glance from afar can often tell if a guest needs something.

Furthermore, clear communication at the start about preferred methods and times of contact helps set boundaries. This way, I can provide high-quality service while respecting personal space.”

14. How would you handle a situation where a guest is seasick?

Being a yacht stewardess is not just about serving food and drinks with a smile. It also involves ensuring the comfort and safety of all guests. This includes being able to handle unexpected situations like a guest experiencing seasickness. The interviewer wants to know how you would approach this situation, demonstrating your problem-solving skills, empathy, and ability to react calmly under pressure.

Example: “In such a situation, I would first ensure the guest is comfortable and safe. I’d offer remedies like ginger candies or wristbands that can help alleviate seasickness symptoms.

If these options are not effective, we have over-the-counter medications onboard which can be offered after consulting with the captain.

Throughout this process, it’s crucial to maintain open communication with the guest, ensuring they feel cared for and reassured. In severe cases, we may need to alter course or speed to provide smoother sailing conditions.”

15. What is your approach to dealing with unexpected changes in schedules or plans?

As a yacht stewardess, you’ll be operating in an environment where the unexpected is the norm. Whether it’s sudden changes in weather, last-minute guest requests, or unexpected maintenance issues, the ability to adapt quickly and handle these situations with grace and efficiency is key. Therefore, the interviewer wants to see if you have the flexibility and problem-solving skills necessary to thrive in this unpredictable work environment.

Example: “In the yachting industry, unexpected changes are quite common due to weather conditions or guest preferences. My approach is to remain flexible and proactive. I always have a backup plan ready for different scenarios.

When plans change, I quickly assess the situation, consider alternatives, and implement the most suitable solution without compromising service quality. It’s also crucial to keep clear communication with the team during such times to ensure smooth operations.

Staying calm under pressure helps me adapt efficiently. Every unexpected change is an opportunity to showcase problem-solving skills and deliver exceptional service despite challenges.”

16. How familiar are you with different types of luxury table settings and service styles?

The essence of a yacht stewardess role is all about providing a luxury experience for the guests onboard. This includes, but is not limited to, impeccable table service and presentation. A potential employer would want you to demonstrate your knowledge in this area to ensure you can deliver the high level of service expected in such a luxurious environment.

Example: “I am well-versed in various luxury table settings and service styles. I have experience with formal, informal, buffet, family-style, and Russian service settings. Each requires a different approach to setting the table and serving guests.

In formal settings, precision is key; every utensil, glass, and plate has its place. Informal settings are less rigid but still require attention to detail. Buffet style needs strategic placement for easy access while maintaining an appealing layout. Family-style encourages interaction, so it’s about creating a warm, inviting space. Russian service is all about grandeur and impressing guests, requiring impeccable timing and coordination.

Understanding these differences enables me to adapt quickly and provide excellent service regardless of the situation or guest preferences.”

17. Can you describe a time when you had to resolve a conflict between guests or crew members?

As a yacht stewardess, you’re the face of hospitality on board, and harmony among guests and crew is paramount to ensuring a pleasant experience. Conflict resolution skills are key in this role, as you may often find yourself in the middle of disagreements or misunderstandings. Demonstrating your ability to handle these situations with grace, respect, and patience shows potential employers that you’re equipped to maintain a positive environment on board.

Example: “During a charter, two guests had a disagreement over itinerary plans. One wanted to visit a popular tourist spot while the other preferred a secluded beach. I approached each guest individually to understand their preferences and concerns.

Afterwards, I proposed a solution that accommodated both desires: we would spend half of the day at the tourist spot and the rest on the secluded beach. Both guests agreed to this compromise.

In another instance, two crew members disagreed about cleaning responsibilities. I facilitated a conversation between them where they could express their views openly. We then redefined their roles clearly to prevent future misunderstandings.”

18. How would you handle a situation where a guest has brought a pet on board?

This query is designed for the employer to gauge your flexibility and problem-solving skills. As a yacht stewardess, you’ll often be faced with unexpected situations, such as a guest bringing a pet on board. Your ability to handle such surprises with grace, adaptability, and a customer-oriented approach will be critical to your success in this role.

Example: “In handling a situation where a guest has brought a pet on board, I would first ensure the safety and comfort of all parties involved. It’s crucial to clarify if pets are allowed according to yacht policy or specific charter agreements.

If pets are permitted, I’d make sure that the animal is well-cared for during their stay, ensuring cleanliness and orderliness. If not, I would politely inform the guest about our policy while offering alternative solutions such as arranging for pet care services ashore.

Maintaining open communication with guests regarding their needs and expectations is essential in these situations. This approach ensures we provide excellent service while adhering to company policies and maintaining the welfare of all guests on board.”

19. How do you ensure that you maintain a professional appearance and demeanor at all times?

Polished professionalism is at the core of a Yacht Stewardess’ role, given the high-end clientele and the need to represent the yacht’s brand positively. By asking this question, hiring managers can gauge your understanding of and commitment to maintaining high standards of personal grooming and professional conduct, regardless of the situation at hand.

Example: “Maintaining a professional appearance and demeanor is crucial in the role of a Yacht Stewardess. I do this by ensuring my uniform is always clean, well-fitted, and ironed. Personal grooming such as neat hair, minimal makeup, and good hygiene are also priorities.

In terms of demeanor, it’s about being respectful, polite, and attentive to guests’ needs at all times. I maintain composure under pressure and handle any issues with grace and discretion. Regular self-reflection helps me identify areas for improvement.

I believe that professionalism isn’t just an act but a lifestyle. It reflects in every interaction, whether with guests or team members. This mindset has helped me excel in providing top-notch service throughout my career.”

20. What is your experience with planning and executing events or parties on a yacht?

A significant part of a yacht stewardess’ role is to ensure that guests have an exceptional experience, which often includes organizing and executing events. Hiring managers want to ensure that you have the organizational skills, attention to detail, and creativity required to plan and execute these events to a high standard. Your ability to handle logistics, cater to guest preferences, and create memorable experiences is critical in this role.

Example: “I have extensive experience in planning and executing events on yachts. My approach involves understanding the client’s vision, then meticulously organizing every detail from food and beverage to entertainment.

My expertise lies in creating a seamless flow for the event while ensuring all safety procedures are adhered to. I’ve successfully managed diverse events such as corporate gatherings, private parties, and themed celebrations.

One of my key strengths is problem-solving under pressure which guarantees smooth operations even when unexpected situations arise. Also, I am adept at maintaining an exceptional level of service throughout the event.

In short, my experience and skills ensure memorable yacht events that exceed clients’ expectations.”

21. How do you handle the physical demands of the job, such as lifting heavy items or working long hours?

Life on a yacht is not all sunshine and sea breezes. Stewardesses are often tasked with heavy lifting, long hours, and tasks that require physical stamina. Employers want to ensure that you’re physically capable of handling the demands of the job, and that you have strategies in place to maintain your health and energy levels.

Example: “Maintaining physical fitness is essential for the demanding tasks of a Yacht Stewardess. I engage in regular workouts, focusing on strength and endurance to ensure I can handle heavy lifting or prolonged standing.

I also understand the importance of rest and proper nutrition. This helps me maintain my energy levels during long hours.

To manage workload effectively, I prioritize tasks and take short breaks when possible. It’s all about balance and understanding your limits while still delivering exceptional service.”

22. Can you describe a time when you had to use your problem-solving skills on board?

Navigating the seas is never without its surprises, and in the luxury yachting industry, delivering a flawless experience is paramount. This question aims to ascertain your ability to think on your feet, troubleshoot unexpected problems, and maintain the highest level of service, even under pressure or in challenging circumstances. Your ability to solve problems directly impacts the satisfaction of guests and the smooth running of the yacht.

Example: “During a charter, we encountered an unexpected storm. The guests were nervous and uncomfortable. I quickly assessed the situation and decided to distract them with an impromptu indoor entertainment program.

I coordinated with the chef for some comfort food while setting up board games and movies in the main salon. This not only diverted their attention but also helped create a cozy atmosphere. It was a challenging situation that required quick thinking and problem-solving skills to ensure guest satisfaction despite unfavorable circumstances.”

23. How do you ensure that all guest accommodations are prepared and ready for their arrival?

Maintaining a high standard of customer service is essential in a luxury industry like yachting. This question helps employers gauge your attention to detail, your ability to foresee guest needs, and your commitment to creating a welcoming and comfortable environment. It’s all about ensuring the guests’ experience on the yacht is nothing short of exceptional from the moment they step onboard.

Example: “To ensure all guest accommodations are prepared, I first create a checklist of tasks to be completed before arrival. This includes cleaning and sanitizing the rooms, stocking amenities, and setting up personalized touches based on guest preferences.

I then delegate these tasks to my team, ensuring everyone understands their responsibilities. Regular inspections are conducted to maintain high standards.

Communication is key in this process. Any changes or special requests from guests are promptly addressed. By being proactive and detail-oriented, we can guarantee a seamless experience for our guests.”

24. What is your approach to dealing with jet-lagged guests or those from different time zones?

As a yacht stewardess, you’re expected to provide top-tier service to guests from all around the globe, who may be dealing with jet lag or adjusting to different time zones. This question helps assess your understanding of the unique challenges these guests might face and your ability to adapt your service to accommodate their needs, ultimately ensuring their comfort and satisfaction.

Example: “Understanding the needs of guests from different time zones is crucial. I would ensure that their rooms are prepared for rest upon arrival, with blackout curtains and a quiet environment to aid sleep.

For jet-lagged guests, providing them with light meals rich in protein can help reset their internal clocks. Offering beverages like chamomile tea or warm milk can also promote relaxation and sleep.

I’d be flexible with service times, adjusting meal and activity schedules to suit their body clock rather than local time.

Lastly, promoting gentle physical activities such as swimming or walking on deck can help adjust their circadian rhythm faster. It’s all about personalizing services to meet individual needs.”

25. Can you describe a time when you had to handle a maintenance issue on board?

In the dynamic environment of a yacht, unforeseen issues can arise at any time. The interviewer wants to know if you can handle situations where you might have to step outside your typical duties and problem-solve on the fly. They’re interested in your ability to respond to unexpected challenges, keep a cool head, and ensure the safety and comfort of passengers and crew alike.

Example: “During a charter trip, we experienced an unexpected power outage. I quickly assessed the situation and found that one of our generators had failed.

I immediately informed the captain and contacted our on-call engineer. While waiting for instructions, I ensured all guests were safe and comfortable, using emergency lighting and providing reassurances.

The issue was resolved swiftly under my coordination with minimal disruption to our guests’ experience. This incident highlighted the importance of quick thinking, effective communication, and maintaining guest satisfaction during unforeseen circumstances.”

26. How do you ensure that all safety equipment is in good working order?

Safety is paramount in the yachting industry. As a yacht stewardess, you are not only responsible for providing top-notch hospitality but also for ensuring the safety of the guests on board. Your ability to maintain and check the safety equipment can be a matter of life or death in emergency situations. Hence, your potential employer wants to know how you handle this critical aspect of the job.

Example: “Regular inspections and maintenance are key to ensuring safety equipment is in good working order. I would create a checklist of all the equipment on board, including life jackets, fire extinguishers, and first aid kits.

Each item would be checked for any visible damage or wear and tear. Expiry dates would also be monitored closely, particularly for items like flares.

For more complex equipment, such as firefighting systems or life rafts, professional servicing may be required. Keeping track of service schedules and arranging timely checks is crucial.

In case of any faults or issues, immediate action would be taken either through repair or replacement. Regular training sessions would also ensure that everyone on board knows how to use the equipment properly.”

27. Can you describe your experience with handling luxury items and valuables on board?

Being a yacht stewardess involves a lot of responsibility, including handling high-end, luxury items and valuables. Owners and guests often have expensive tastes and will bring valuable items on board. Consequently, they want to ensure that their possessions are in safe, capable hands. This question helps identify whether you have the necessary experience and skills to handle such items with the utmost care and professionalism.

Example: “In my experience, handling luxury items and valuables requires a high level of care, discretion, and responsibility. I’ve been entrusted with the upkeep of expensive artwork, antiques, and personal belongings.

I always ensure to use the appropriate cleaning materials and techniques to avoid damaging these precious items. For example, for delicate fabrics or surfaces, I use gentle, non-abrasive cleaners.

Moreover, I understand that privacy is paramount for guests. Therefore, when dealing with personal items, I make sure to respect their space and handle their possessions with utmost respect.

Maintaining an inventory system has also proven effective in managing valuables. This way, we can account for every item and prevent any losses.

Overall, I believe meticulous attention to detail and respect for the owner’s property are key when dealing with luxury items on board.”

28. How do you handle a situation where a guest is not following safety procedures?

Life at sea can be unpredictable, and safety is paramount on any yacht. As a stewardess, you’ll be interacting with guests on a regular basis and it’s your responsibility to ensure they adhere to safety guidelines. Interviewers want to know that you will handle such situations with diplomacy and tact while ensuring rules are followed, as failure to do so could potentially lead to dangerous situations.

Example: “In such a situation, I would approach the guest calmly and politely remind them of the safety procedures. It’s essential to explain why these rules are in place, emphasizing their importance for everyone’s safety on board.

If they continue disregarding the procedures, I would escalate the matter to my supervisor or the captain. They can decide whether further action is necessary. My goal is always ensuring all guests enjoy their time on the yacht while maintaining a safe environment.”

29. What is your approach to maintaining a positive and professional relationship with the yacht crew?

Effective crew dynamics are the lifeblood of a smoothly operating yacht. As a stewardess, you will be living and working in close quarters with the rest of the crew. Therefore, it’s important that you have the ability to form professional relationships and maintain a positive atmosphere. Interviewers want to ensure that you can contribute to a harmonious working environment and won’t cause conflict or disruptions.

Example: “Maintaining a positive and professional relationship with the yacht crew is crucial. It starts with respect for everyone’s roles, acknowledging that each contributes to the smooth operation of the yacht.

Open communication is key. I would ensure any issues or concerns are addressed promptly and professionally.

I also believe in fostering a team spirit. Participating in team activities can help build camaraderie and mutual understanding.

Lastly, maintaining professionalism at all times is important. This includes adhering to work schedules, respecting privacy, and demonstrating a consistent work ethic.”

30. Can you describe a time when you went above and beyond to provide exceptional service to a guest?

The luxury yachting industry is highly competitive, and the expectation for unparalleled guest service is standard. As a yacht stewardess, you’re on the front lines of hospitality and often the first point of contact for guests. Interviewers ask this question to gauge your understanding of what exceptional service means in this unique context, and to assess your creativity, resourcefulness, and dedication in exceeding guest expectations.

Example: “During a charter trip, we had a guest who was celebrating his birthday. I noticed he seemed particularly fond of a certain vintage wine that wasn’t available on board. On our next port stop, I took the initiative to source this specific wine from local vendors.

Despite it being challenging due to its rarity, I managed to find and purchase it. The guest was pleasantly surprised and extremely appreciative of the effort. This experience taught me that going the extra mile can significantly enhance guests’ satisfaction and overall experience.”

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2. "How do you handle stress, especially in high-pressure situations?"

With Yacht Experience: "In yachting, there are often high-pressure situations, such as navigating rough seas or managing demanding charters. I stay calm and focused by breaking down the task at hand into smaller steps. For instance, during a busy charter, we encountered unexpected rough weather. I maintained my composure, ensured the guests were reassured, and worked with the crew to manage the situation safely."

Without Yacht Experience: "In my previous role as a restaurant manager, I frequently dealt with high-pressure situations, such as managing a full house during peak hours. I’ve learned to stay calm and organized by prioritizing tasks and communicating clearly with my team. For example, when a large event ran into unexpected challenges, I kept the staff focused and ensured that guests were still given excellent service despite the setbacks."

Why It’s Asked: Yachting can be stressful, especially during busy charters or rough weather. The interviewer wants to see that you can maintain composure under pressure and take the right actions.

3. "Why do you want to work on this particular yacht?"

With Yacht Experience: "I’m drawn to this yacht because of its reputation for excellent guest service and its exciting itinerary. My experience on similar-sized yachts has prepared me well for the demands of this role, and I’m particularly excited about the opportunity to work with a crew that values teamwork and high standards."

Without Yacht Experience: "I’m excited about the opportunity to transition into the yachting industry, and this particular yacht caught my attention because of its reputation for luxury service and a strong crew dynamic. My background in hospitality has given me a solid foundation in delivering high-end guest experiences, and I’m eager to bring my skills to this role while learning from experienced crew members."

Why It’s Asked: This question tests your interest in the specific yacht and how much you’ve prepared for the interview. Tailoring your answer shows that you’ve done your homework and are genuinely interested in the role.

4. "How do you contribute to a positive team environment?"

With Yacht Experience: "In my previous yacht positions, I’ve always believed that open communication and mutual respect are key to a positive team environment. I make an effort to understand my colleagues’ perspectives, offer help when needed, and keep a positive attitude even during long voyages. This approach has helped maintain a strong, cohesive crew that works well together."

Without Yacht Experience: "Throughout my career in customer service, I’ve prioritized fostering a positive team environment. I actively participated in team meetings, supported colleagues in their roles, and maintained open communication to ensure we all worked cohesively. I believe that being supportive and respectful is key to a strong team dynamic, and I’m excited to bring this attitude to the yacht crew."

Why It’s Asked: Yachts are close-knit environments, so teamwork is crucial. The interviewer wants to know that you can work well with others and help maintain a harmonious atmosphere on board.

5. "What would you do if a guest made an unreasonable request?"

With Yacht Experience: "In yachting, guest satisfaction is key, but safety and feasibility are also important. If a guest made an unreasonable request, I would first listen carefully and then assess if it could be done safely and within the yacht’s policies. If not, I would explain the situation politely and offer alternative solutions to meet the guest’s needs."

Without Yacht Experience: "In my previous customer service roles, I often dealt with challenging requests. My approach is always to listen carefully, acknowledge the guest’s needs, and then assess what can be done. If the request isn’t feasible, I would politely explain the situation and suggest alternative solutions to ensure the guest still feels valued and taken care of."

Why It’s Asked: This question is about managing guest expectations. Even without yachting experience, handling guest requests professionally in other settings is highly relevant.

6. "Describe a time when you went above and beyond for a guest or crew member."

With Yacht Experience: "During a charter, a guest mentioned they wanted to celebrate a special occasion but hadn’t planned anything. I took the initiative to organize a surprise celebration, including arranging a cake, decorations, and a special dinner. The guest was thrilled, and it made the charter even more memorable for them."

Without Yacht Experience: "In my previous job as a hotel concierge, a guest wanted a specific type of local experience that wasn’t part of our usual offerings. I went out of my way to arrange a private tour with a local guide, which the guest appreciated immensely. It was a great example of how going the extra mile can enhance the guest experience."

Why It’s Asked: The interviewer is looking for evidence of your commitment to service. Sharing an example from a different industry shows your dedication to exceeding expectations.

7. "How do you manage long periods away from home and your personal life?"

With Yacht Experience: "I’m used to the demands of the yachting lifestyle and have developed a routine that helps me stay connected with my family and friends. I make the most of my time off to recharge and maintain personal relationships. I also find that staying busy with work and enjoying the unique experiences that come with yachting help me balance the time away from home."

Without Yacht Experience: "While I haven’t worked on a yacht before, I understand the demands of the yachting lifestyle and am fully prepared for the challenges it presents. I’ve spoken with several people in the industry to get a clear understanding of what to expect, and I’m confident in my ability to stay connected with my family and friends through regular communication. I’m also excited about the opportunities to explore new places and fully immerse myself in the yachting experience."

Why It’s Asked: This question tests your readiness for the yachting lifestyle. Show that you’ve done your research and are prepared for the commitment, whether you have prior experience or not.

8. "What certifications do you hold, and how do they relate to this position?"

With Yacht Experience: "I hold a STCW Basic Safety Training certificate, an ENG1 medical certificate, and I’m certified in tender driving and first aid. These certifications ensure that I can perform my duties safely and effectively, contributing to the overall safety and smooth operation of the yacht. I’ve also taken additional courses in [any other relevant skills], which I believe will be beneficial for this role."

Without Yacht Experience: "Although I’m new to the yachting industry, I’ve taken proactive steps to ensure I’m prepared. I’ve completed the STCW Basic Safety Training and hold an ENG1 medical certificate. These certifications have given me the foundational knowledge I need to start working on a yacht, and I’m eager to continue learning and gaining practical experience."

Why It’s Asked: The interviewer needs to verify that you have the necessary certifications and training for the role. Clearly state your qualifications and how they apply to the job, whether you’re experienced or new to the field.

9. "What would you do if you disagreed with a superior’s decision?"

With Yacht Experience: "If I disagreed with a superior’s decision, I would first consider their perspective and the reasons behind their decision. If I still had concerns, I would approach them privately and respectfully to discuss my thoughts, making sure to suggest alternatives. However, I understand the importance of the chain of command and would ultimately respect their final decision, supporting it fully to maintain crew unity."

Without Yacht Experience: "In my previous roles, I’ve learned the importance of respecting the chain of command while also being open and communicative. If I disagreed with a superior’s decision, I would approach them privately and respectfully to discuss my perspective. However, I understand the importance of supporting the final decision and maintaining team unity, and I would ensure that the crew’s work isn’t disrupted by the disagreement."

Why It’s Asked: This question assesses your ability to handle conflicts professionally and maintain the hierarchy on board. Your experience in other jobs can be applied to how you would handle similar situations on a yacht.

10. "Where do you see yourself in the yachting industry in the next five years?"

With Yacht Experience: "In the next five years, I see myself progressing to a more senior position, such as a Chief Stew or First Mate, depending on my current role. I’m committed to continuous learning and plan to obtain further certifications to enhance my skills and contribute more to the yacht’s operations. My long-term goal is to be in a leadership position where I can mentor new crew members and ensure the smooth running of the yacht."

Without Yacht Experience: "In the next five years, I see myself growing within the yachting industry, progressing to roles with more responsibility as I gain experience. I’m committed to learning all aspects of the job, obtaining further certifications, and eventually taking on a leadership role within the crew. I’m excited about the opportunities this industry offers for both personal and professional growth, and I’m eager to build a long-term career in yachting."

Why It’s Asked: The interviewer is interested in your long-term commitment to the yachting industry. Whether you’re experienced or new, having a clear vision for your career shows that you’re serious about your future in yachting.

Whether you’re a seasoned professional or just starting your career in yachting, preparing for these common interview questions can significantly increase your chances of landing the job. Tailor your answers to reflect your experience level, focus on your transferable skills, and express your enthusiasm for the role. With the right preparation, you can make a strong impression and secure your place on the crew. Good luck!

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5 Yachting Interview Questions to Ask (& What Not To Say

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An exciting (and nerve-wracking) part of getting your first yachting job is getting the call or email to say you’ve been short-listed for an interview.

You may wonder how to prepare for your yachting interview. In this post I share 5 questions to ask in your interview and why. It will give you a good insight into the yacht you’re being interviewed for.

An interview is as much of a decider for you as it is for the boat to see if you would be suitable for the role. After all, I don’t want you to get on a poorly run vessel so I’m hoping these questions will allow you to sort through and find a great boat.

Your interview could be with the recruitment agency or with the crew on the yacht such as Chief Stew or Captain. It is also possible that you may do several interviews one with the recruitment agency, one with the chief stew and then one with the captain to get the final approval.

5 Yachting Interview Questions To Ask:

How many crew onboard? This question will give you a good idea as to if the boat is run with minimal crew. To perform duties to a superyacht standard, yachts need a certain amount of crew. If a yacht is run with not enough crew it means you probably won’t be getting the hours of rest you’re legally supposed to and it can’t afford to pay enough crew so the budget will be tight, which affects crew food, and toiletries etc.
Is the role permanent or seasonal? Is the yacht dual Season? These questions will determine if you’ll be looking for another job at the end of the season or if you’ll be onboard permanently. There are pros and cons to working on a seasonal yacht – you can travel after the season as you’re usually cashed up and you are not tied to the boat for a long time if you have other commitments however you also can’t get great longevity from a seasonal yacht and this is something highly valued in the industry. It is also worth asking if the yacht is dual-season (using this yachtie language is also a bonus). This means the yacht does both the Med and the Caribbean season and you’ll get to experience both seasons which is a must in my eyes.
What is the longevity like for the crew onboard? This is a great indicator of how well run and great a yacht is to work on. If you have crew coming and going all the time with less than a year on board that is a sign that something could be going on with management the owner or the head of department. If the crew have been on for years it shows that the crew like their job.
What activities do the crew do together outside of work? This gives you an idea of the crew culture onboard to see if it’s a good fit for you. There are different types of crew on superyachts, there are the fit boats and the crew can be found eating really well, gymming onboard, doing hikes in their downtime, and exploring in nature. Drinking is not a priority. Then there are the party-goers, when guests are off they are hitting it hard, partying in the local bars, back on the boat, rocking up with hangovers at work, and the end goal is to go hard or go home, it’s not unheard of for crew to be using cocaine in these environments. Then there are boats with a well-balanced crew who enjoy each other’s company, enjoy a drink after work and explore the local area on the weekend. Whatever you enjoy doing see if it fits in with what the crew like to do.
Instead of asking where the boat will go or who the owner is, ask what kind of program does the boat have? This question allows you to get an insight into: a) If it is heavily used for charter/boss trips, sometimes yachts say they are private/charter yet they only charter once a year because the price to rent the boat is so much. This can affect your salary as generally speaking charter yachts pay crew a little less than private as they factor in tips. So if the pay isn’t great and the boat says “well it’s charter you will get tips”, yet they never charter you’re taking a pay cut for that. b) If the yacht has a live aboard owner, meaning you’re ‘always’ on charter. c) If the boat is always at anchor it means access to shore-time is limited as you need to get a tender ashore. This also can indicate that the boat doesn’t pay to be in port, which can mean a small budget however it can also be that the boat is too big to fit in port for example the well-known 162m superyacht yacht Eclipse cannot fit into many ports, so it is always at anchor. d) If it is world cruising meaning you may get to travel to some places which are out of the general ‘milk run’ routes such as Capri and Monaco. I’ve had friends travel to some incredible places on world cruising yachts even as far afield as Antarctica. However, with these world travelling yachts it can generally mean you’re not out socialising and meeting other crew as much as you’re exploring so it really depends on what you want you’re yachting adventure to be like. I will say with the world cruising yachts crew, you will spend a lot of time with your crew so try and get a good idea of what type of people they are, nationalities, hobbies etc.

Questions NOT to ask in an interview:

Who are the owners? The person interviewing you will probably reveal the owner’s nationality, what kind of service they do and if it’s a family-run, business-like or party environment. With a little research after your interview, I’m sure you can find out more information about the yacht.
Do I get the weekends off? This is an alarm bell for a Chief Stew as it says a lot about the person interviewing and thinking more about the time off then the work. All crew get time off yes, and your contract will specifically say how many days and your package details.
Is there a drug test and how often? Drug tests onboard are pretty common, they can be random checks or they can be every time you get back from holidays. Don’t ask this in an interview it says lots about you as a person.
How much will I get paid? I encourage you to let the interviewer bring this up with you. I know it’s a big part of the job however let them tell you all about the job first then tell you the package details. Make sure you get a contract before you join a vessel with your pay details and flight packages, if it hasn’t been organised then you will need to ask about the pay.

Want to learn more about how to get a job on a superyacht? Check out my free eBook “Your First Steps To Yachting” grab it here

Want to build up your stewardess skills with an on-demand stewardess training course? Check out The Seaworthy Yacht Stew Training Course here

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About .

I’m a chief stewardess with over 6 years experience working in the superyacht industry on boats up to 88m. I help aspiring yacht crew by propelling them with the know-how and tools to confidently break into the superyacht industry.

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$250M Lawsuit Against Mike Lynch's Widow Withdrawn After Criticism from Manufacturer in Yacht Sinking Tragedy

In a statement obtained by PEOPLE, The Italian Sea Group (TISG) said that lawyers who filed the lawsuit were instructed to withdraw it one day later

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A $250 million lawsuit filed against British tech mogul Mike Lynch ’s widow and crew members of the Bayesian yacht, which sank off the coast of Sicily in August, killing seven people, has been withdrawn following complaints by the vessel's maker, which says it never authorized the legal action.

In a statement obtained by PEOPLE, The Italian Sea Group (TISG) said that lawyers who filed the lawsuit on Friday, Sept. 20, were instructed to withdraw it one day later. The lawyers involved in the filing have been fired, as well, a source close to the legal proceedings tells PEOPLE.

This came just days after Italian publication La Nazione reported that Tommaso Bertuccelli, a lawyer representing TISG, filed a €222 million (about $247.8 million) lawsuit, claiming Lynch’s widow, Angela Bacares, and the crew had damaged the reputation of the company, which had lost business as a result of the tragedy, according to Fortune .

In a statement obtained by PEOPLE, TISG said they “strongly refute” the La Nazione report and claimed they did not authorize lawyers to submit the filing.

The source tells PEOPLE the lawsuit was withdrawn at the request of TISG, whose management claimed they had “no involvement in the lawsuit filed in a Sicilian court last week in their name.”

“They were among the last to learn about the case, which made global headlines after being covered by local media,” the source adds.

Related: Captain Who Saw Sicily Yacht Sink Says Mike Lynch’s Wife Didn’t Want to Leave Scene Without Husband and Daughter

According to TISG, all documents related to the summons “have already been physically withdrawn, effectively nullifying the legal action that had been the subject of recent media coverage.”

"While TISG did give a general mandate to the lawyers mentioned in the article, no legal representative of the company has examined, signed, or authorized any writ of summons," they added. "The company firmly distances itself from the published information and reserves the right to protect its interests through all available legal channels."

Bacares was one of four people named in the lawsuit, La Nazione reported.

Also reportedly named in the lawsuit were Captain James Cutfield, two additional crew members, Camper & Nicholsons, the company responsible for hiring the boat’s crew, and Revtom, a company controlled by Bacares, which owned the Bayesian .

Related: Victims of Sicily Yacht Tragedy Formally Identified, Authorities Say Some Were Searching for Air Pockets in Final Moments

Giovanni Costantino, CEO of TISG, previously speculated that he believed the sinking resulted from an "endless chain of errors" by the crew , according to CNN .

Speaking with Sky News that same week, Costantino called the company's ships "unsinkable" and “the safest in the most absolute sense.”

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The 183-foot British vessel sank around 5 a.m. local time on Monday after a "violent storm" while near Porticello, the Italian coast guard said in a statement that was previously obtained by PEOPLE.

Many details of why the yacht went into the water so quickly remain unclear and it's not yet known what the passengers and crew were doing before tragedy struck.

Related: Mike Lynch’s Friend Shares What Life Was Like Onboard Yacht Before It Sank: 'Truly Luxurious Cabins'

News of the withdrawn lawsuit came less than a month after the news that Bacares could be liable for damages being sought by Hewlett Packard Enterprises, which confirmed that the company will continue to pursue damages of up to $4 billion from Lynch's estate.

According to a statement from the company previously obtained by PEOPLE, Britain’s High Court ruled in 2022 that HPE “had substantially succeeded in its civil fraud claims” against Lynch and Sushovan Hussain after they sold Autonomy, a company founded by Lynch, in 2011 for $11 billion.

Lynch was later acquitted in a separate U.S. trial related to the sale. He and others, including one of the lawyers who worked on the case, Christopher Morvillo , were apparently celebrating the acquittal on the superyacht that capsized shortly before it sank.

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Yacht Job Interview: How to Impress the Captain

There is no one-size-fits-all approach to knowing what captains or owners of luxury yachts are looking for in yacht staff, as each yacht is different. There are a few key things, however, to keep in mind and help you prepare for an interview. It is quite important for captains or owners of yachts to be very selective with who they choose to hire; a crew with good interpersonal skills can make all the difference for a successful charter.

What they are looking for in yacht crew depends on a number of things, including, but not limited to:

How long the voyage is
Who is onboard
Where they are sailing
The type of vessel
And of course, the particular position you’re applying for

Skillset, the required yacht crew certificates, and training are vital, but it’s the combination of personality plus skill that makes for the perfect candidate. During the interview the interviewer will set out to distinguish a candidate’s strengths, motivation, and cultural fit on-board. Questions (and therefore answers) should be indirectly formulated to prove the following points:

Can the candidate do the job?
Will they enjoy doing the job?
Will they be easy to work and live with?

Here are a few extras to keep in mind before going for your interview:

What to wear.

Yacht crew are usually given a standard uniform to wear during the charter. First impressions are extremely important, so pay extra attention to your attire, and smile.

Wear a clean, crisp white polo shirt or t-shirt with beige or navy trousers or skirt.
Wear your hair up, neat, and tidy.
Look natural. Avoid heavy makeup and men should be clean-shaven with a trimmed haircut. Remove any facial piercings.
Have clean, shaped nails and be well groomed.
Body language is also very important – smile, sit up straight, and keep your head held high.

Common questions to prepare for

“Tell me about yourself.” – A very common question even outside of yacht job interviews. Not only an ice-breaker, but your time to shine. If answered well, it will unquestionably increase your chances of obtaining a job offer. You will need to provide a coherent answer that has been prepared well in advance of the interview. Keep it to-the-point – two to three minutes is a good amount of time. Focus on past accomplishments and provide facts where you are able. If you have never worked as a yacht crew member before, don’t stress, you were chosen to be interviewed for a reason, so speak about any other skills you picked up along the way that may be relevant.
“Why do you want to work on a yacht?” – This is a tricky one and the answer should never focus on you, but rather what you can bring to the table. Highlight your past experiences and skills that could assist the captain. Do no reference Below Deck as your motivation, this will not go down well.
“Why should we hire you?” – This is again the chance to shine and deliver your final convincing argument. Keep it succinct and try to cover three things: convey that you are a solution to a recruitment problem, that your skills set sets you apart from the crowd, and that you meet the employer’s needs for this position.
“Do you have any questions?” – These should be appropriate to the job you are applying for, and ideally not about the salary. Ask about the yacht, the crew, your duties, and the itinerary to show that you have a genuine interest in the role and its specifics.

Additional tips to help you shine

Be confident and approachable in your demeanour.
Convey resilience, commitment, and team spirit.
Turn your mobile phone off before the interview.
Show that you are eager to learn.
If you are keen to take the job, say so and communicate that you will represent the yacht well – just don’t come across as desperate.
Remember to thank the captain/interviewer for their time.
Be ready to move quickly, yacht jobs are usually short-notice or sometimes same-day recruitment requests!

During the interview, you are also deciding whether this yacht will be the right fit for you. The key is to come across as competent, confident, and friendly, even if it is immediately apparent to you that you might not be interested in the position in question. In future the captain or crew agent who interviewed you may have a different position for which you could be the perfect candidate, so always impress!

If you would like more one-on-one guidance to prepare for your interview, get in touch with us to set up a consultation. We would love to help you ace your yacht job interview!

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RYA/MCA Online

1. what are the basic requirements you need to be eligible to work in the yachting industry, 2. what is the stcw and why do i need it, 3. what is the eng1 medical certificate, 4. what land based experience will help me find a super yacht job, 5. what are the different departments onboard, 6. what crew training is required for me to work as a junior deckhand.

Yachtmaster/Coastal Skipper Theory
Yachtmaster/Coastal Practical
Specialist Super Yacht Training Course (Deck Hand Training Course)
RYA Power Boat Level II
RYA Personal Watercraft Course
RYA Competent Crew Certificate
RYA Day Skipper Theory and Practical Certificates
VHF Radio Operator’s License

7. What crew training is required for me to work as a junior stewardess?

Stewardess Course
Proficiency in Designated Security Duties (PDSD)
MCA Food Safety Level 2
RYA Powerboat Level 2

8. How do I book my training courses?

9. how do i get my first job on a yacht, 10. are these courses worth it, or am i just wasting my money, 11. will i get hired for my first job from south africa, 12. what is daywork, 13. what are the best locations to get a yacht job, 14. how much can a motor yacht stewardess or deckhand earn, 15. what are the negatives of working on a yacht, 16. what are the positives of working on a yacht, 17. is working on a super yacht for everyone, 18. what is the minimum age to work on a yacht, 19. is accommodation provided when i am completing my yacht training in cape town.

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Interview questions you might get asked

As a new yacht crew member, you can expect to be asked a range of questions during the interview process that will help the hiring manager determine if you are a good fit for the position. I want to help prepare you so you can present yourself in the best light.

Take some time to sit down and answer these questions to yourself. You don’t have to have all of the answers, but make sure that you are playing to your strengths and really selling yourself in the interview. Being prepared in an interview can really make all of the difference, not just in how you come across to the captain, but also in how you feel about going into the interview. If you are prepared you will feel confident and you will SHINE!

A few points on setting yourself up for the interview:

Most interviews are done via phone or skype/zoom. They are often with the crew agent first, and then with the Chief Stew, Chief Officer, Chief Engineer, Head Chef or Captain, depending on the position and size of the vessel you are applying for.

Get yourself in a quiet space. Turn off the music, tv, and keep pets and other distractions out of the room.
Get comfortable. If that means sitting cross-legged on a couch, do it, if you prefer to sit at a desk, do that. But be as comfortable as you can be while maintaining professionalism.
Have your own questions written out the for the interviewer. Make sure you cover your own bases on what you want to know about the job, the crew, and the contract.
Have a glass of water handy. You never know when you need it!
Don’t be hungover!! Have your wits about you, this is an important interview, treat it as such. I you are tired, hungover or drunk, you will NOT interview well, and you are not suited for yachting long-term.
Familiarise yourself with the interviewer. Know their name and position if possible, and have a google of the yacht name so you know some of the basics.
Keep a pen and paper next to you to write notes down.

Some common interview questions for yacht crew members may include:

Can you tell us about your previous experience in the maritime industry?
Do you have any specific training or certifications that are relevant to this position?
How do you handle working long hours and being away from home for extended periods of time?
Can you describe a time when you had to deal with a difficult situation onboard and how you handled it?
What are your strengths and weaknesses as a yacht crew member?
Why are you interested in joining our yacht crew, and what do you hope to gain from the experience?
Can you explain your approach to providing exceptional customer service to our clients?
How do you handle working in a team environment, and what do you believe is the key to successful teamwork on a yacht?
Are you comfortable working in a fast-paced and dynamic environment?
Do you have any questions for us about the position or our yacht?

By Wilsonhalligan Yacht Recruitment 22 Jun 2017

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7 Questions To Ask In Your Yacht Job Interview

When preparing for a yacht job interview you may practice your answers to the typical questions, such as: ‘What is your biggest strength?’, and, ‘What is your biggest weakness?’. You’re prepared to talk about your experience and your skills, but have you also prepared a list of questions for your prospective employer?

There are many things to consider before accepting a job onboard a yacht, and you need to ensure you’re asking the right questions in order to get the full scope of what your job onboard entails, what is expected of you, and probably most importantly, where in the world you will be. Whilst an interview is the Captain or Chief Stewardess’s chance to get to know you and suss you out, it is also an opportunity for you to do the same. Here are 7 questions you definitely need to be asking in your yacht job interview.

1 – Why is the position available?

By this I mean: why did the person before you leave the vessel? Its important to understand the reasons that the person whose position you will be taking over has left in the first place, is it simply that they have spent enough time onboard and learnt all that they can? Or is there a reason that might also affect you, such as bad management of the vessel or crew conflicts. This way you can gain a better understanding of the type of job you are stepping into.

2 – How do the crew interact with one another?

Try to get a grasp of the crew dynamic onboard, so you know how you might slot in. Are they tight-knit or more independent at work? It’s also worth asking how crew spend their free time outside of the boat. Is this the type of boat where the crew spend a lot of time outside of the boat together? Are the crew more into physical activities such as hiking or do they enjoy visiting restaurants and bars more? If you’ve been used to a more social boat and this crew are more low key or have their own busy lives outside of the boat, consider wether you’re happy being more independent.

3 – What is the crew turnover like?

This is another good way to gauge what kind of work environment you are stepping into. If there is a high number of crew members leaving regularly you might want to consider why that is. Whatever the reason for this you should investigate accordingly before accepting the position.

4 – What is the probation and notice period?

It is standard practice to have a probation period in SEA contracts, giving the employer a chance to determine wether a crew member is able to do job they were hired to do. The probation period is important for protecting both the yacht and the crew member, once your probation period is through you may be able to negotiate more solid terms of your position. Equally as important is knowing the notice period, this means how much notice both you and the boat need to give if you decide to leave or are dismissed. Note that usually before your probation period is through the notice period typically doesn’t apply.

6 – What is covered in your health insurance policy?

This is important to ask as you never know when you’ll experience health issues, and not everything is always covered by boat insurance. All health insurance policies are different with different levels of coverage, for female crew members you might want to ask about things such as Gynaecology visits being covered or what happens in case of pregnancy. In general you should think outside of the box and beyond general GP appointments and emergencies (that are bound to be covered).

7 – What is the budget for flights?

If you’re from the UK and your boat is based in the Med, this might not be such a huge consideration for you, but for crew members that are from further flung places such as Australia or South Africa, you should check what kind of budget is granted for crew to be flown home and back to the boat – especially if you are going to be on any kind of rotation. You don’t want to get caught out with extortionate flight prices from yachting destinations such as the Caribbean when you’re trying to get home to see family.

Ask ask ask!

Overall, never feel afraid to ask as many questions as you need to in your yacht job interview in order to get a solid idea of what you are stepping into, after all you will be going to sea where you won’t be able to simply step off. Many Heads of Departments or owners are busy people and may forget to divulge all of the details of a position so its up to you to ask the right questions and take responsibility of your own career.

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Lucy Wright

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How to ACE your Interview – Part Two

by theyachtstew

Today’s post is a follow-up on the popular topic of Interviews. In part 1, three amazing Chief Stewardesses shared their top 3 tips for Stewardesses while doing an interview. Click HERE if you haven’t had a chance to read it yet!

To continue the conversation of putting your best foot forward for your next interview, I asked 4 Chief Stew’s to share what they feel are appropriate & inappropriate questions to ask the employer.

Personally, I ALWAYS ask about the longevity of the crew and what sort of actives the crew do together when not working. These two points are so important to me, I need to know that the boat treats the crew well enough that crew stay onboard longterm & that the crew does more that just drink on weekends.

The three brilliant minds behind part 1 of this series are back AND we added another BRILLIANT Chief Stewardess, Harriet!

Harriet ~ Chief Stewardess of 1 Year

What would you consider to be appropriate questions from the Stew?

1) Find out about crew dynamics and longevity

2) What does the role involve? Progression onboard?

3) What’s the interior structure & the structure of hierarchy onboard?

What would you consider to be inappropriate questions from the Stew?

One of the first or only questions being money related, then you know that they are only in it for the money.

Cantleigh ~ Chief Stewardess of 1 Year

1) How is the position become available? ie What is the crew turn over like? If you feel this is too direct One could ask, what is the longest/ average time of the crew.

2) What are the crew dynamics like? Is the crew active? Do you do crew activities off the boat? Is Crew morale encouraged in down time?

3) What is the package! For me many girls seem to only ask about salary and forget there is so much more to take into consideration. Is there flights, is the FULL medical aid on AND OFF the boat. Some boats do a rewards scheme such as 13th month bonus or courses paid for after a year onboard. Some boats may be 100 euro off another but invest in the longevity of their crew and for me this is worth so much more!

4) Can you share with me a bit about your career. This is a polite way to see the experience the chief will have and bring to your growth and development.

All of which I have regretfully been asked

1) Is there a drug test, if so how often (RED FLAG)

2) Is this a dry boat? Is alcohol brought for the crew because I the boat my friend joined does.

3) Who are the owners, what do they do? this is privileged and private information for the crew. Rather ask what are the nationalities. Is it formal silver service etc to get a feel.

4) Do we get weekends off? This for me indicates someone not willing to give me all they got

1) Itinerary

1) Asking too much about the guests, (me personally I would never do it)

2) Also asking for time off, free weekends etc…(Its important to know, but for me it would be a sign you are looking for chill boat with little work.)

Meg ~ Chief Stewardess of 2 Years

First of all, I think it is SO important for a candidate to have some questions ready. I hate nothing more than when we get to the end of an interview and I ask if there is anything the candidate would like to go through or any questions they have, and they say nothing. For me, this could suggest a lack of interest or, if recruiting for a more senior role, a lack of experience. When a boat is interviewing you, they are trying to get to know you. We use interviews not only to see your experience but also as a way of gauging crew fit, department fit, social skills and overall personality. However, as a candidate (junior or senior), during this interview, you are simultaneously interviewing the boat to see what vibe and professional feel you get for the chief stew, captain, management etc.

1. Do you offer onboard training? Does the boat offer any sort of opportunity for shore side training? Is this paid for by the boat? Can I use this opportunity within the first 6 months/1 year of joining?

These sorts of questions scream commitment to the industry, as it immediately shows me that you are interested in learning, which is something I truly feel the candidates coming through the interior departments are lacking.

2. Ask about crew turnover or longevity. Most importantly within the interior department. Why is the position available? It may be because the previous junior stew was bumped up a rank, which shows the boat is open to promoting from within, which is great. If it was because she had a falling out with the Captain, or she felt she was not learning anymore, this could also suggest a few things.

3. Ask about your crew accommodation. Who will you be sharing with? Will you have to move cabins often to accommodate rotational positions? Will you be sharing with females only? I find one of my most important questions to ask a junior stew is about their previous living space. I prefer to stay clear of a candidate who has never lived away from home or who has never shared a dormitory etc. Crew cabins can be small spaces and you will almost always share a cabin.

I know several people suggest any questions about salary or leave are inappropriate, but I would suggest that it is the way in which they are asked that can be inappropriate. It is important that you find out about the contractual offering (salary, leave allowance and what medical cover you are entitled to as a crew member), however if these questions are the first thing you ask about, it could suggest that you are more interested in the money side of the job rather than the opportunity to learn and enter into the industry.

Personally, I do not like it when candidates try to ask several questions about itinerary. I always explain our basic movements for the upcoming year (med season locations, shipyard etc), but I find candidates often push for more info on this. I understand that exciting itineraries are sought after, but when you are looking of your first job, itinerary should not be as important as a solid captain and crew and a motivational environment to work in.

I really hope this has been insightful & helpful to all you! Interviews are SO important and vital to a successful career!

I have a few more Interview Posts coming & this time it’s for Chief Stews & HOW to interview!

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RECRUITMENT AGENT

After 8 adventurous years of working on yachts, Taryn decided to return to life on land. She currently lives on the coast of sunny South Africa. Fresh off the yachts and having worked in high-end resorts and hotels, Taryn has a broad knowledge of what the industry needs and is well-qualified to find the perfect match for both crew and the yacht. Taryn’s friendly, kind demeanour and passion for the industry ensure to provide excellent and professional communication with clients and crew at all times. When Taryn is not working you can find her on the beach, participating in any form of outdoor activity or sharing a bottle of wine with family and friends.

Ciara joins our team with 5 years of experience in the industry and is based in Bristol, UK. She brings her people skills and passion for luxury customer service into recruitment whilst maintaining a calm and kind nature for both crew and clients. When not working, Ciara continues studying music history and classical music performance and enjoys walks in the countryside with her husband and sausage dog.

Mandy has 8 years of experience in the industry and brings her A-game from the South of France. She brings a unique and energizing perspective with 5 years of land-based recruitment experience in London and is sure to make anyone feel welcome with her kind-hearted nature. When she’s not working, she can be found spending time with her husband and daughter, enjoying the beauty of France.

Eloise brings 3 years of experience in the industry to our team. Currently living in South Africa, Eloise was the first member of the TYSR team and has since built lasting relationships with clients and crew. Eloise splits her time between South Africa and TYS HQ in the UK. She is incredibly caring and ensures all crew and clients get the best possible support, with high standard of customer service. When not working, Eloise spends time with friends and family enjoying wine farms and safaris in sunny South Africa.

Gemma Hulbert

FOUNDER AND CEO

Gemma founded The Yacht Stew in 2016 and has over a decade of experience in the industry. When she founded TYS she wanted to create a community for people in the industry and create an incredible support network that was both informative and nurturing. She brings her keen eye for detail, and her incredibly compassionate perspective to anything she does, and is sure to get anyone inspired. In her spare time Gemma loves to be with family and friends, or out exploring and traveling with her husband.

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WORK ON A YACHT CREW ADVICE

Frequently asked questions, what is the difference between a private and a charter yacht.

A private yacht belongs to an individual who will use the yacht with his friends and family. A charter yacht also has an owner but in addition it will be rented out to third parties for a determined amount of time.

Charter yachts follow the principles of the Maritime and Labour Convention 2006 . You can read the MLC 2006 convention on our website in any of the 4 official languages.

What are the working hours on board a yacht?

The MLC (maritime and labour convention) 2006 stipulates the limits on hours of work or rest shall be as follows:

Maximum hours of work shall not exceed:

14 hours in any 24 hour period

72 hours in any seven day period

Minimum hours of rest shall not be less then:

10 hours in any 24 hour period

77 hours in any seven day period

However, during a busy season you should expect to have to work unusual and long hours if required as yachts operates 24 hours a day, seven days a week.

How much does yacht crew earn?

Many elements need to be taken into consideration with regard to yacht crew salaries and not just the size of the yacht. The type of yacht (motor or sail), its usage (private, charter or both) and its cruising schedule will influence the salary offered. Additionally, key elements of the candidate’s profile must also be reviewed, what is their previous experience, how long have they been in a particular role, have they recently acquired a new qualification, and do they have a specialised skill set that will influence the salary negotiation?

For a more detailed salary breakdown have a look at our latest Yacht Crew Salary Report which collates salary information from thousands of crew and provides transparency to the yachting industry. The report comprehensively outlines the average salary range for each yacht crew position, from Deckhands to Captains, benchmarking industry standards and providing a point of reference for employers and crew alike.

I have tattoos — will this affect me getting a job?

Some yachts have a grooming and appearance code and a policy of “no visible tattoos” — this means nothing visible when wearing a crew uniform (polo shirt and shorts or skirt). It is best to discuss this with your recruiter who will advise you on which yachts this might be a problem.

Who pays for the documents that I need to be able to travel to join a yacht?

The standard A1.4 Recruitment and Placement, paragraph 5 of the MLC 2006 states that (b) no fees or other charges are to be borne directly or indirectly, in whole or in part, by the seafarer other than the cost of the seafarer obtaining a national statutory medical certificate such as an ENG1, the national seafarer’s book and a passport, not including the cost of visas, which shall be borne with the shipowner.

Can I find work with my partner?

While couple’s positions do exist, they are not very common so we always recommend focusing on finding single positions. Be sure to tell your recruiter that you are ideally looking for a couple’s positions so they can put you forward for it if one should come up. But remember that these are not as common so don’t risk missing out on some great positions you could find if you open yourself up to single positions.

Also, note that couple’s positions are generally offered on more senior levels.

I am a newcomer, what personal belongings should I take with me on board?

Crew cabins are small and you will be sharing with one person of the same sex. Space is at a premium so best to travel light. You will be provided with crew uniforms, crew shoes and all toiletries so all you will need are a few civilian clothes for your off time. Laundry is taken care of by the stewardesses. Products such as the Kindle are great for yacht crew. Gone are the days of bulky books taking up valuable space!

Will I live on board the yacht the whole time?

Generally speaking, as long as you are employed by the yacht, you will live on board it. Depending on the yacht, it's program, and your position, you might have the option to live off the yacht and come on board during the work hours.

How will I get food while working on board a yacht?

All the food will be provided for you onboard and meals will be cooked by the yacht Chef.

What should I be wearing for interviews?

Look around you and look at what employed yacht crew wear during the day and copy that style. This will position you one step ahead of your competition. There are a few uniform shops in Antibes where you can buy everything you need. Generally speaking the professional yacht crew attire is a polo shirt or a shirt, white, blue or beige and plain shorts, skirts (not too short in length) or pants with boating shoes. Dangly and ornate jewellery is not appropriate.

Do I need to speak other languages apart from English? Do I for instance need to speak French to look for work in Antibes?

The quick answer is no; English is the language of the seas and the working language on board yachts. Of course, being able to speak other languages is a bonus and can make life easier and enhance your experience. It can also help dealing with some guests on board the yacht and with local suppliers. Antibes and the South of France is the heart of the Mediterranean yachting industry and most suppliers who are serious players in the yachting industry will speak English.

There is a very large English-speaking community in the South of France, many yacht crew and captains live here with their families.

I am a newcomer to the industry: How long will it take until I get a job?

Breaking into the yachting industry can be challenging. Some people find work within a few of days or couple of weeks, while others will need more time.

The best way to break into the industry is to make sure you have done your research. Find out about the yachting seasons and best times to look for work, get your certificates and CV in order and register with reputable crew agencies, reach out to friends you may have in the industry, or ring an agency or training school for advice.

Always have a positive mindset, it can sometimes get a little discouraging to some junior crew when they see their friends or housemates getting daywork etc. and they aren’t. But never give up. This industry is about perseverance, hard work and determination.

How long are contracts for?

It all depends; some yacht crew jobs are seasonal jobs, typically these contracts run from April to end of September for the Mediterranean season and from October to March for the Caribbean season. Seasonal jobs are most of the time for junior stewardesses and deckhands. Some yachts below 40 meters with only a one season program may also only hire a chef for that period.

Generally speaking captains, officers, engineers, senior interior crew are employed on a permanent long term contract.

Please note, commercial yachts also known as charter yachts will provide you with a SEA (seafarers employment agreement) which is the correct term replacing the word “contract”. Commercial yachts should give you the opportunity to examine and seek advice on the agreement before signing and joining the yacht. For further information about SEA refer to the MLC 2006 Title 2 Regulation 2.1 Seafarer’s employment agreements. Private yachts are not required to issue a SEA.

Where will the yacht travel?

Essentially, the yacht will travel wherever the owners want it to go. Some yachts might have established programs and cruising grounds that they tend to stick to year after year but that is always open to change.

Generally speaking, the yacht will have the area they cruise during the season and then a port they will spend time in the off-season to maintain the yacht during the period it’s not used. Some yachts also do dual-season, which means they might spend the summer cruising the Mediterranean and winter in the Caribbean.

Is there a minimum age to work on yachts?

Yes, there is. The minimum age is 16. No person below the minimum age shall be employed. Also, night work under the age of 18 is prohibited. “Night” shall cover a period of at least nine hours starting no later then Midnight and ending no earlier then 5am. This is in accordance to the MLC 2006 Standard A1.1 Minimum age. Please note that you can start the online registration procedure with YPI CREW before the age of 18, but we will wait until you turn 18 years old to place you on a yacht.

Is YPI CREW listed on the French national register of seafarer recruitment and placement services?

Yes, YPI CREW is listed on the French national register of seafarer recruitment and placement services under number GM1/50. The list can be consulted here .

How many holiday days am I entitled to?

The minimum is 2.5 calendar days per month of employment. On medium to larger yachts, however, it is a common practice for senior crew to work on rotations.

How do I know the Yachting industry is for me?

The yachting industry is very rewarding, but it is not for everyone. Once you start working onboard, you sign up not just for the job, but also for the unique lifestyle which comes with it. As an entry-level crew member you will be expected to work very hard, be a dedicated team player, the common goal being to ensure the guests have the best holiday.

You need be able to live in tight spaces with other crew members and have little privacy and time on your own. Plus, you must be totally service-oriented to ensure that each guest is happy.

If you have what it takes to lead such a lifestyle 24-7 and perform well at a yachting job, then the sky is the limit and you will be able to have a long and successful career afloat in a field of your choice.

Can my family contact me through YPI CREW if they cannot reach me on the yacht you have placed me on?

In case of emergency, if your family is not able to reach you on the yacht through regular means of communication (telephone and email), your family can email us or call us.

We will forward the email onto you and follow up with a call to make sure the email has reached you. If we have received a phone call for you from your family with an urgent message, we will email you and also follow up with a phone call.

Should we have placed you on yacht through a yacht management company, we will also contact the yacht management company and forward the message.

Your family can reach us on [email protected] and +33 4 92 90 46 10 during office hours. The email address [email protected] is monitored outside office hours and the mobile number to reach us outside office hours, for emergencies is +33 6 12 04 65 08. This is the number of Laurence Lewis, the President of YPI CREW.

Please note that the above should only be used in case of emergency, if your family have failed to contact you directly. It is your responsibility to ensure that your family has your up-to-date email and telephone numbers on board the yacht you work on and YPI CREW will not be held responsible for failed or delayed communication. YPI CREW will not charge you for the above.

Download the full YPI CREW recruitment market report

Download the YPI CREW Recruitment Market Report for an in-depth analysis of current trends in superyacht crew recruitment. Gain valuable insights into the market dynamics and trends specific to each department, providing a comprehensive overview of the industry landscape.

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Yachting Industry

What is the yachting industry?

Yachts range in size from 50-450 ft. For the most part they are owned by individuals who vacation onboard. Yachts that are used uniquely by the owner, his family and friends are referred to as private. If an owner leases his yacht to a third party the yacht is considered a charter yacht. Both private and charter yachts in all size ranges require crew to maintain and run the vessel. The itinerary (where the vessel travels) is determined by the owner. Standards of service, while usually very high, vary from yacht to yacht. For the most part, yachting is an industry that brings together like minded people as crew who are prepared to work hard. Yachting is unlike any other industry and, as such, the rewards and expectations are unique.

How do I get started in the yachting industry?

First of all you are in the right place. Luxury Yacht Group is regarded as the industry leader for the proper placement of crew and we receive job orders from employers on a daily basis. To get started in the yachting industry there are a couple of key steps. Firstly, research and understand the industry by reading the following frequently asked questions and familiarizing yourself with the rest of our website. Secondly, complete your online LYG registration. Finally, we encourage all crew to obtain their Basic STCW 95.

Do yachts hire people with no experience in yachting?

Absolutely! The most common entry-level positions which offer new crew the ability to learn the “ropes” of yachting are:

Depending on your previous work background, you may fit very well into a role as yacht crew. Although there are no solid “requirements” for some entry level positions, each Captain will put forth a list of his/her specific “preferences” in a candidate. Should your background be consistent with what the owner or Captain may be looking for, you should be prepared to undertake any variety of duties that would include:

Cabin preparation
Detailing the interior of the vessel
Food service
Drink service
Detailing exterior
Line handling

What skills do I have that would be useful on a yacht?

For new to industry crew, there are many ways to make yourself more appealing to yacht owners and Captains. Emphasize your present skills and experience and focus on what characteristics you have may be applicable to the job you desire. There are a variety of skills that can help give you an edge, such as:

Nanny / Babysitting / Au Pair
Formal service training / Silver Service / White Glove
Carpentry / Woodworking
Diving / Water sports
Experience in a Hotel, Resort, Cruise Ship, Restaurant or Estate
CPR, First Aid certification or any emergency medical training
Masseuse / Esthetician license

What if I get seasick?

You can expect to have to work regardless.

Do I need a visa to work on a boat that cruises US waters?

Many foreign flagged yachts will only hire non-American crew if they hold a B1/B2 visa for the United States. A C1-D visa is not appropriate for private yacht crew. If you do not have a B1/B2 visa a Captain may be willing to hire you on the condition that you are prepared to obtain the visa, then you can apply for the visa using boat documents. Please visit our resources section for more visa information.

What is STCW 95?

The STCW training classes include the following elements:

Personal Survival Techniques

Fire Prevention and Fire Fighting
Elementary First Aid
Personal Safety and Social Responsibility
Competence in Security Awareness

Elementary First-Aid Training

One day First Aid and CPR which is instructed in compliance with STCW Code A-VI/1-3 and consists of approximately seven hours of theory and practical covering basic First Aid and CPR in marine situations. The course is followed by a written exam.

Basic Fire Prevention and Fire Fighting

Two day fire prevention and fire fighting module which is instructed in compliance with STCW Code A – VI/1-2 including shipboard fire fighting organization, the elements of fire and explosion, types of ignition, fire and smoke detection, breathing apparatus use and automatic alarm system familiarization. Trainees will fight and extinguish actual fires using personal equipment, practical instruction taught by licensed and certified fire fighting professionals.

Proficiency in Maritime Security Awareness

A half day module which is instructed in compliance with STCW Reg V1/6 and Part A of Section A-VI/6 paragraph 4 and consists of a half day in the classroom covering subjects such as maritime security key threats, recognition and awareness of threats, plans and procedures for combatting threats, drills, communications and reporting.

This module is required from January 1, 2014 as a part of the update to the STCW Code mandated by the 2010 Manila Amendments, by all personnel employed or engaged on-board ships to which the ISPS Code applies.

One and a half day personal survival course module, also known as Basic Sea Survival, which is instructed in compliance to STCW Code A – VI/1-1 and consists of a day in the classroom covering subjects such as emergency situations, evacuation, survival craft and rescue boats, personal lifesaving appliances, survival at sea, emergency radio equipment and helicopter assistance. The theory part is followed by a written exam. The remainder of the course is spent in a swimming pool performing the simulation of abandon ship procedures. The practical exercises are subject to ongoing assessment by the instructor.

Personal Safety and Social Responsibilities

This is a one day course which is instructed to STCW Code A – VI/1-4 as revised by the 2010 Manila Amendment. The course covers working relationships on board, health and hygiene, drugs and alcohol, shipboard management structure and responsibilities, emergencies and safe working practices, with enhanced coverage of communications, control of fatigue, teamwork and marine environmental awareness issues. The course is followed by a written exam.

Registration

How does the LYG system work?

Luxury Yacht Group introduces employers to crew through a balance of technology and personal contact. Our website is database driven, so it is in your best interest to keep your online registration updated. In addition, our crew coordinators have the capacity to introduce you to many employers so approach all interaction with a high level of decorum.

To get the most from our system:

Login to our site on a regular basis and check your My Jobs page. Our database will alert you to open jobs for which you may be an appropriate candidate.
For each of these jobs either confirm or decline your interest. If you confirm interest our crew coordinators and the employer will be able to view your details and you are then a potential candidate for the position.
Most importantly, we request crew to change their availability status to unavailable when they are no longer looking for work.
If you find work remember to update your availability and experience.
If you complete a course update your certifications.
If you update your resume make sure to upload the latest version.

By keeping your online file current you are helping our crew coordinators to find you your dream job.

What is the first step after I register?

Once you are registered and your file is adequately complete the system will indicate to you that you can submit your file for consideration. Once you have submitted your file our team of crew coordinators will review your file and begin the reference verification process.

Finding Work

What positions are available on luxury yachts?

Depending on the size of the yacht, you will find a variety of positions. See our job descriptions page for more details.

Can yachting be a career?

Of course, and many yachtsmen have dedicated themselves to the industry and established successful careers. LYG is committed to helping you make yachting a career. Once you are placed and gaining experience please stay in contact with your crew coordinator. Our web site is a great tool to providing extensive information on licensing and training and you may track your experience and longevity in relation to salary and certifications.

How long will it take to find a job?

This is not an easy question to answer. Yachts are always looking for crew and in many instances it is about being in the right place at the right time. There are many factors that contribute to your "place-ability" and consequently the time it will take to find a job. The best thing to do is to be well presented on paper and in person. Stay in touch with your crew coordinator and check your My Jobs page frequently.

How do I make my interviews successful?

First impressions are paramount, it is important to make a terrific, lasting impression.

Make sure to arrive on time, dress in professional yachting attire and be immaculately presented.
Bring copies of your resume, licenses and references.
Please don't chew gum, smell of cigarettes or wear excessive jewelry.
Turn off your cell phone and try to keep your tattoos hidden.
Greet your interviewer with a firm handshake and make eye contact.
Speak with confidence and be honest about your experience and ability.
Be clear about your career objectives and how they apply to your career path.
Stress positives, avoid negatives.
Keep your questions focused on the job and its requirements - not the benefits.

What can I do to increase my chances of finding the right job?

Return job related phone calls and emails promptly. While you are waiting for an employer to contact you we suggest that you enroll in additional courses to increase your suitability for your dream job. Maritime Training Schools offer entry level courses for interior and deck departments in the following areas:

Professional Etiquette and Social Skills
International Table Service (French, Russian, etc.)
Interior and Exterior Detailing
Bartending and drink service
Wine courses
Flower arranging
Massage Therapy
Boat handling and general boat operations

Please visit our resource section for list of schools in your area.

Is there a right time of year to find work on a yacht?

Yachts move around the globe in predictable patterns based on the season.

Fort Lauderdale is the nucleus of the industry year round and especially during the shoulder seasons (beginning and end of summer and winter). From April to September the Mediterranean (Antibes, France) and New England are the hubs of the industry. From October to March the Caribbean becomes the focal point.

We recommend that you base yourself in one of the yachting capitals at the appropriate time of year to facilitate finding a job.

Although we place crew at all times of the year the busiest time for crew turnover is at the end of each season.

Ok sounds good - How do I find my dream job?

Registration with Luxury Yacht Group is free. You can complete the application process online from anywhere in the world. We require from you:

Personal Information
Objectives – What you wish to achieve
Certificates – Your qualifications
Experience – Your past employment
References – Contact information for previous employers
Resume / CV – Uploaded in Word format
Digital Photograph – Passport Style in professional attire

The application process should take about 15–20 minutes. LYG requires a minimum of three past work experiences and references in addition to an uploaded resume and digital photograph before your application is complete and we can consider you for our available jobs.

What can I do to stand out from the crowd?

Make sure your LYG online profile is properly completed and always current. Your photo must be a professional reflection of you. Your statement of career objectives should be professional, concise and honest. Also, make sure to upload a simple, professional resume (two pages maximum) that shows all yachting related employment and skills.

Expectations

What salary can I expect?

Salary guidelines are based on industry experience, licensing and longevity. As an entry level candidate you can expect to be at the lower end of the pay scale. If your salary expectations are unreasonable most employers will disregard you. It is in your best interest to request a competitive, realistic salary and be placed. The good news is that your salary will undoubtedly improve as you gain experience in the industry. View Salary Guidelines

What will be expected of me once I am onboard?

Crewing on a yacht is not glamorous. It is not a vacation and it is certainly not for the faint hearted. At an entry level, you can expect your living quarters to be tight and your tasks to be menial. You will often have to work extremely long hours without a break or a day off. In addition you can expect to work holidays and weekends and be away from your family for extended periods of time. You need to carry out your job with a smile and pleasant demeanor — regardless of your level of exhaustion.

The good news is that when you do have time off you may be in a beautiful corner of the world, the crew onboard have become your friends and you will undoubtedly experience the true meaning of being a "yachtie".

What are general Terms of Employment on a yacht?

Again, working on a yacht is not comparable to any land based industry. Many (but not all) yachts may ask you to sign crew agreements, non-disclosure agreements, or comprehensive job descriptions. Crew are normally paid on a monthly basis and are rarely compensated for overtime. Many yachts offer benefit packages that can include health insurance, paid vacations (from 2–8 weeks per annum), annual flights and education allowances. Although your crew coordinator can make recommendations regarding your conditions of employment, you are responsible for all employment related negotiations.

I work on a cruise ship — can I work on a private yacht?

Cruise ship personnel have many skills that transfer to the private yachting industry, though it is important to remember that it is not the same industry. Crew on private yachts tend to work longer hours and have more extensive job descriptions with less time off. We suggest that anyone with cruise ship experience research our job description pages to get an idea of how employment on yachts differs to cruise ships.

Captains and engineers with a cruise ship background often have advanced licenses and ISM experience which can be beneficial to luxury yachts so remember to emphasize this on your application and resume.

Housekeeping skills are easily transferable and, as such, Cruise Ship Housekeeping personnel are regularly placed in the yachting industry.

However, the move to the yachting industry may require even experienced cruise ship personnel to compromise their hierarchal status and prove they are an integral crew member before moving up the ranks.

What about accommodation?

In each of the industry hubs there are Crew Houses that cater specifically to crew looking for employment. Accommodation is reasonably priced and rooms are often shared. Many crew make life long friends during their time at a crew house.

Below Deck Sailing Yacht Season 5 cast: Meet Captain Glenn’s new and returning crew members

Captain Glenn on Below Deck Sailing Yacht Season 5

Captain Glenn Shephard will be back on the small screen soon for Below Deck Sailing Yacht Season 5.

After a delay and a slew of fan speculation, Season 5 of Below Deck Sailing Yacht finally received a premiere date and a trailer.

However, in true Below Deck fashion, a couple of alums make up Captain Glenn’s latest crew, but a fan favorite is missing.

Colin MacRae isn’t returning as Chief Engineer after a turbulent Season 4 that fractured his friendships with Gary King and Daisy Kellier.

The three helped revamp the sailing show after a lackluster Season 1, making it a hit along with Captain Glenn. Colin will undoubtedly be missed.

Below Deck Sailing Yacht stars Daisy Kelliher and Gary King are back

Two people needing no introduction are Gary and Daisy, who are each back for their fourth season on Below Deck Sailing Yacht.

Last summer, photos of Gary and Daisy filming Season 5 were leaked; honestly, we weren’t surprised to see them in the mix. Despite their friction, which amps up for Season 5, Daisy and Gary make good television.

Gary was featured much less in the trailer than in previous seasons, and that likely has to do with the sexual misconduct allegations that came out after Season 5 was filmed. Recently, Gary shared an update about his accuser as he continues to proclaim his innocence.

View this post on Instagram A post shared by Above Deck Podcast (@abovedeckpod)

Who are Captain Glenn Shephard’s new Below Deck Sailing Yacht Season 5 crew members?

Chef Cloyce Martin takes over the galley, and at 22, his age will play a huge factor in the season. We already see him clash with Daisy in the trailer.

Davide Morosi takes over Colin’s chief engineer role, and he seems to be pretty private, with little to no activity on social media.

Stew Diana Cruz declares herself “an organized mess” who has caught the acting and yachting bug.

View this post on Instagram A post shared by Diana Cruz (@dianacruzc_)

Danni Warren rounds out the interior crew. She has a connection with Below Deck Med’s Bri Muller and seems to want to be in the social media influencer game, too.

Deckhand Keith Allen catches Daisy’s eye on Below Deck Sailing Yacht Season 5. Keith isn’t just a sailing yachtie but a photographer and diver who loves to travel.

Emma Crouch makes up the rest of Gary’s deck team. She’s all about being a yachtie, including helping others get into the business as a trainer with Paper Boat Yachting Academy.

View this post on Instagram A post shared by Emma Crouch (@emmacrouch88)

That’s a brief preview of the Below Deck Sailing Yacht Season 5 cast. Fans will have to turn in to find out more about Captain Glenn’s crew, especially to learn how Daisy and Gary work together after their Season 4 fallout.

Below Deck Sailing Yacht Season 5 premieres on Monday, October 7 at 9/8c on Bravo. Seasons 1-4 are streaming on Peacock.

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Below Deck Sailing Yacht’s Daisy Kelliher Is Freezing Her Eggs: ‘Took My Future Into My Control’

Below Deck Sailing Yacht ‘s Daisy Kelliher is opening up about the challenges that come with freezing her eggs.

“It’s been just over a week since I did my second round of egg freezing with @apricity_fertility and thought I would give a round up of my experience as best I could here,” Kelliher, 37, wrote via Instagram on Tuesday, September 24. “I was lucky as this was my second time doing this so I went in quite prepared.”

The reality star reflected on how the two experiences compared , adding, “Physically throughout the process my main physical symptoms were bloating, tiredness and very hungry (all of which are gone now). I personally found the injections fine, the biggest issue with me is the time frame in the evening. I chose 8pm but with my schedule I found this hard to be consistent with.”

Kelliher was initially concerned about her results , revealing that she had an idea of what she wanted out of the procedure.

Related: 'Below Deck' Babies: See Which Crew Members Have Given Birth

“Going into this I had 5 follicles and three smaller ones. So the aim was to get five eggs. When I came out I was told there were six follicles and a few smaller ones but the doctor could only get three,” she shared. “We aren’t sure why this happened and why she couldn’t get the egg from three follicles.”

Kelliher was “pretty upset” that she didn’t get as many eggs as she hoped, writing, “To have an expectation and to not reach that expectation was obviously very disappointing, for me personally physically it’s fine but mentally I find the whole thing so draining, Nine months ago I got 10 eggs and now three it creates intrusive thoughts in your head.”

In a follow-up post, Kelliher said she was “ feeling so much better ” after taking time to reflect.

“I took my future into my control and I have 13 frozen eggs to use if I wish to do so in the future. This doesn’t guarantee a baby but guarantees I did what I could for when the time is right,” she concluded. “I’m so glad I shared this journey for women who felt alone, for women looking for information but also for me, I did not realise how many women and people I knew who were doing the same thing. … My thoughts are with anyone going through any fertility experience at the moment, in the past or in the future, and thank you to everyone for the overwhelming love and support throughout my experience.”

Bravo viewers have gotten invested in Kelliher’s personal life since she joined Below Deck Sailing Yacht in 2021. The most recent season of the show followed Kelliher’s romance with Colin MacRae , which was complicated by her flirty relationship with Gary King.

While trying to address their issues during the July 2023 reunion, MacRae and King ultimately said they weren’t ruling out a reconciliation with each other but hinted that their respective relationships with Kelliher were up in the air. (Kelliher and King have since returned to film season 5 of Below Deck Sailing Yacht , but MacRae was not featured in the trailer .)

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Below Deck and Spinoff Casts Through the Years Guide to Who Dated Who

Related: ‘Below Deck’ Cast Through the Years: A Guide to Who’s Dated Who

“I am sorry for being emotional. That is what you get for putting your heart on the line. I love them both and they taught me so much about myself,” Kelliher said at the end of the reunion. “I have regrets. But more importantly, I know I have a good heart and my intentions were good. Onwards and upwards.”

Kelliher later admitted to Us Weekly that she still had questions about how she was spoken to at the reunion.

“It obviously was an emotional and raw kind of ending to those relationships. We’ve kind of left it at that and no hard feelings,” she added. “But I think something like the reunion would take a lot of time to come back from. Things were said and you can’t unfortunately take back those things.”

Top 10 Interview Questions For Yacht Crew & How To Answer Them